Verizon

4.2
299 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1725 Hwy. 45 N. in Columbus, MS 39705

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
1725 Highway 45 N, Columbus, MS
39705, United States

Hours

Reviews

4.2
296 reviews
5 stars
205
4 stars
32
3 stars
14
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for being helpful and friendly, while others were criticized for rudeness and lack of knowledge.

Efficiency

Customers reported slow service and long wait times, with suggestions for improvements like kiosks for quicker transactions.

Knowledgeability

Some staff were noted for their knowledge and ability to assist with technical issues, while others were described as unhelpful and uninformed.

Store Experience

The store's atmosphere varied, with some customers enjoying a pleasant experience, while others felt unwelcome and dissatisfied.
  • MV
    mike valen
    4 days ago
    5.0
    Great customer service
  • LS
    Lucas Swedenburg
    Dec 22, 2025
    5.0
    They were so helpful!
  • FJ
    Faedra Johnson
    Nov 24, 2025
    5.0
    Leslie was great. Did everything with a smile. We arrived there kinda close to closing and she just continued to work with us like she had all day. I really appreciated her for her service and time. Great job. Thanks again.
  • NL
    Nicole Long
    Sep 28, 2025
    4.0
    Very slow service. I would love it if they install a kiosk so the customer can just go in, pay their bill, and get out.
  • JJ
    James Porter Jr
    Dec 29, 2023
    1.0
    I was told by Verizon’s customer service to go to this store to get a new sims card because of my technical issues.The two employees that worked there were no help!! One had no clue and the other was rude for no reason and refused to give me a sims card!! Rest assured I will complain until I get the right person to straighten out this store because I have seen similar reviews from other customers!

Frequently Asked Questions About Verizon

What types of products and brands does Verizon at 1725 Hwy. 45 N. in Columbus, MS offer?

Verizon offers products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid services. They carry brands such as Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.

What are the operating hours of Verizon in Columbus, MS?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.