Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1725 Hwy. 45 N. in Columbus, MS 39705
Mixed reviews on customer service; some employees were praised for being helpful and friendly, while others were criticized for rudeness and lack of knowledge.
Efficiency
Customers reported slow service and long wait times, with suggestions for improvements like kiosks for quicker transactions.
Knowledgeability
Some staff were noted for their knowledge and ability to assist with technical issues, while others were described as unhelpful and uninformed.
Store Experience
The store's atmosphere varied, with some customers enjoying a pleasant experience, while others felt unwelcome and dissatisfied.
MV
mike valen
4 days ago
5.0
Great customer service
LS
Lucas Swedenburg
Dec 22, 2025
5.0
They were so helpful!
FJ
Faedra Johnson
Nov 24, 2025
5.0
Leslie was great. Did everything with a smile. We arrived there kinda close to closing and she just continued to work with us like she had all day. I really appreciated her for her service and time. Great job. Thanks again.
NL
Nicole Long
Sep 28, 2025
4.0
Very slow service. I would love it if they install a kiosk so the customer can just go in, pay their bill, and get out.
JJ
James Porter Jr
Dec 29, 2023
1.0
I was told by Verizon’s customer service to go to this store to get a new sims card because of my technical issues.The two employees that worked there were no help!! One had no clue and the other was rude for no reason and refused to give me a sims card!! Rest assured I will complain until I get the right person to straighten out this store because I have seen similar reviews from other customers!
What types of products and brands does Verizon at 1725 Hwy. 45 N. in Columbus, MS offer?
Verizon offers products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid services. They carry brands such as Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours of Verizon in Columbus, MS?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Columbus offer in-store pickup for online orders?
What payment methods are accepted at Verizon in Columbus, MS?
Verizon accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is the Verizon store in Columbus, MS wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does Verizon Columbus require appointments for shopping?
No, appointments are not required for shopping at the Verizon store in Columbus.
Where exactly is the Verizon store located in Columbus, Mississippi?
The Verizon store is located at 1725 Highway 45 N, Suite 2, Columbus, MS 39705.
Can you suggest some nearby dining options customers can visit before or after shopping at Verizon Columbus?
Nearby dining options include McAlister's Deli for sandwiches, Krispy Kreme for donuts, Cracker Barrel for American cuisine, Zaxby's for chicken dishes, Captain D's for seafood, Umi Japanese Steakhouse and Sushi Bar, and Mugshots Grill and Bar.
Are there any nearby electronics or mobile phone stores near Verizon Columbus for additional options?
Yes, nearby electronics and mobile phone stores include Russell Cellular, Cellphone Repair Geeks LLC, CPR Cell Phone Repair Columbus, and Cricket Wireless Authorized Retailer.
What nearby stores or services can customers visit for convenience or additional shopping when visiting Verizon Columbus?
Nearby convenience and retail stores include Walgreens pharmacy, Dollar General discount store, Rite Aid drugstore, Sally Beauty, and Lucky Nails salon. Additionally, LibertyX Bitcoin ATM and The Exchange Network ATMs are nearby for financial services.