Business Details
1006 Worley Drive, West Plains, MO
65775, United States
Certified by Verizon • Feb 22, 2026
(417) 257-0800
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/mo/west-plains/1006-worley-drive
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is West Plains’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep West Plains connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
499 reviews
5 stars
430
4 stars
23
3 stars
18
2 stars4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, particularly highlighting employees like Troy, Dakota, and Taylor.
Mixed Experiences
While some customers had excellent experiences, others reported poor service and issues with staff responsiveness, leading to a perception of inconsistency.
Sales Practices
Several reviews mentioned concerns about misleading sales practices and unexpected charges, with some customers feeling deceived regarding promotions and pricing.
Store Environment
The store atmosphere was generally described as friendly and welcoming, although some customers noted long wait times and stock issues.
- LCLaci CrumleyFeb 18, 20261.0Literally told me he didn’t know how to help with a simple question said he had to look at my phone when it wasn’t that complicated remind you that’s a 30 minute drive for me. Did not help at all sounded like he had no clue what he was doing.
- MWMisty WatsonFeb 6, 20265.0Dakota helped very professional, he's an amazing worker.thank you so much.
- JRJoshua ReeseJan 2, 20265.0Met with Troy today to upgrade my phone and he was very professional and very good at explaining the whole process. If you need a new phone or need service ask for Troy!
- TMT MDec 19, 20251.0Rude sales person. I went in to ask a question on my new price lock ($75) NOT ($55 or $65 depending on auto pay). The older guy was helping me was nice. The younger man interrupted and started slightly slamming the keyboard to tell me or show me why he said I was wrong. He said the lower price was guaranteed for new lines only. I told him they gave me the price because I was upset and I was with them 30 years. He said they lied. Then he said all dealers deceive. Buyers be ware. Advertisement stating guarantee are lies. And the free phone on them… lies also.
- SPShelly PlilerNov 21, 20255.0I had the absolute best experience with Dakota. He got me set up and was a real pleasure to work with. Thank you so very much for the great experience Dakota.
Frequently Asked Questions About Verizon
Where is Verizon Cellular Sales located in West Plains?
Verizon Cellular Sales is located at 1006 Worley Drive, West Plains, MO 65775.
What are the store hours for Verizon Cellular Sales at 1006 Worley Drive?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Which wireless brands and devices can I shop for at Verizon Cellular Sales?
You can shop for devices from Verizon, Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless at this location.
Can I upgrade my smartphone and Verizon plan at Cellular Sales in West Plains?
Yes, wireless sales consultants at Cellular Sales will assist you with upgrading your Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and Verizon plans.
Does Verizon Cellular Sales offer in-store pickup for orders?
Yes, they provide in-store pickup services for your convenience.
What payment options are accepted at Verizon Cellular Sales in West Plains?
They accept American Express, Discover, MasterCard, and Visa credit cards for payments.
Can I pay my Verizon bill directly at the Cellular Sales store?
Yes, you can pay your Verizon bill in-store at Cellular Sales on Worley Drive.
Are appointments required to visit Verizon Cellular Sales at 1006 Worley Drive?
No, appointments are not required, but you can call ahead to make one if you prefer.
What nearby places can I visit before or after shopping at Verizon Cellular Sales?
You can visit Ruby Tuesday of West Plains, Walgreens Pharmacy, and Taco Bell, all located near Verizon Cellular Sales, for dining or shopping needs.
How do nearby financial services like Sun Loan Company and Check Into Cash benefit customers visiting Verizon Cellular Sales?
Customers can conveniently access financial services such as payday loans or installment loans at Sun Loan Company and Check Into Cash, both near Verizon Cellular Sales, making it easier to manage payments or purchases.
Are automotive services available near Verizon Cellular Sales for customers who may need vehicle maintenance?
Yes, nearby options include Ozark Quick Lube for oil changes, Car Wash USA Express for auto detailing, and Southern Hills Auto Plaza for vehicle purchases and repairs.
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Certified February 22, 2026Yext Knowledge Graph
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