Verizon

4.7
495 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is West Plains’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1006 Worley Drive, West Plains, MO
65775, United States

Hours

Reviews

4.7
489 reviews
5 stars
422
4 stars
23
3 stars
18
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient during their visits.

Sales Experience

Several reviews highlighted positive experiences with sales associates who provided thorough assistance and helped customers find the right products.

Professionalism

Employees were frequently described as professional and courteous, contributing to a pleasant shopping atmosphere.

Mixed Experiences

Some customers reported inconsistent service quality, with experiences varying significantly depending on the staff member.

Technical Issues

A number of reviews mentioned problems with devices and service, indicating dissatisfaction with product performance and support.
  • SP
    Shelly Pliler
    3 days ago
    5.0
    I had the absolute best experience with Dakota. He got me set up and was a real pleasure to work with. Thank you so very much for the great experience Dakota.
  • EW
    Emma Weaver
    Nov 12, 2025
    5.0
    Went in to switch and Dakota is a miracle worker! 110% recommend seeing him if you are in store!
  • BB
    Braden Bettis
    Nov 12, 2025
    5.0
    Amazing service!
  • RP
    Roy Pitrucha
    Oct 3, 2025
    5.0
    Went to the West Plains Missouri Verizon store to replace broken phone. Scheduled meet w Heather Pasciak. Heather was spectacular! Heather went above and beyond to help me recover all info from old phone that I destroyed with my tractor. Heather Pasciak was very professional, super personable and very patient with me. Great job Heather! Thank you for your help! Roy
  • DB
    David Bailey
    Sep 10, 2025
    5.0
    We worked with Troy on a new phone. He was very patient and walked us through the process helping us to get what we felt we needed. I would definitely use him again if needed!

Frequently Asked Questions About Verizon

Where is Verizon Cellular Sales located in West Plains?

Verizon Cellular Sales is located at 1006 Worley Drive, West Plains, MO 65775.

What are the store hours for Verizon Cellular Sales at 1006 Worley Drive?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.