Business Details
3000 Phoenix Center Drive, Washington, MO
63090, United States
Certified by Verizon • Feb 22, 2026
(636) 390-2044
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/washington-mo
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3000 Phoenix Center Dr in Washington, MO 63090
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.0
192 reviews
5 stars
127
4 stars
13
3 stars
13
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members like Blaine, Megan, and Savannah, while others reported poor service and unprofessional behavior from some employees.
Store Hours
Numerous reviews highlighted issues with the store not being open during advertised hours, leading to frustration among customers who traveled to the location.
Staffing Issues
Several customers noted long wait times due to insufficient staff, with only one employee available to assist multiple customers at a time.
Product Knowledge
While many staff members were commended for their product knowledge and assistance, there were instances where customers felt misinformed or poorly treated.
- AKAngie KingJan 31, 20265.0Blaine was great when helping us with our issue and even gave us additional information that would help us in the future. He was AMAZING!!
- BSBen Ross (Southern_IL_Boy)Dec 28, 20251.0Went in on Sunday afternoon and told the worker we were wanting to switch our provider to Verizon. He gave little to no information. When asked about promotions or any upgrades when we join, he said they offered nothing. Even though when I checked online, after leaving, it said they offered multiple promos. He had AirPods in and had to keep asking someone stuff throughout also while messing with his tablet and not engaging with us. Also the store smelled funny.
- KSKarla StrangeDec 15, 20255.0Very knowledgeable and helpful!
- TGThe 3 girls The 3 girlsDec 9, 20254.0Great experience working with Blaine at this Washington location. I had been quoted incorrect prices/information at a different location but Blaine took his time and did his very best to get me the best price available. He was great at explaining what to expect on my next bill. Great customer service!
- LBLinda BurtonNov 11, 20254.0The Washington Verizon was very helpful with setting up my new Galaxy 25 phone for me. Thank you Maddie
Frequently Asked Questions About Verizon
What products and brands does Verizon Washington MO offer?
Verizon Washington MO offers Verizon Wireless services and a range of devices from brands including Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for Verizon Washington MO?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sundays from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Verizon Washington MO?
Yes, Verizon Washington MO offers in-store pickup for orders.
Does Verizon Washington MO accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa, as well as cash and debit cards.
Is the Verizon Washington MO store accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
How can I contact Verizon Washington MO via email or phone?
You can email them at washington.mo@russellcellular.com or call their main phone number at +1 636-390-2044.
What services does Verizon Washington MO provide besides selling phones?
They provide wireless service, mobile service, home phone service, and home internet services.
What nearby places can I visit for food before or after shopping at Verizon Washington MO?
Nearby, you can enjoy pizza at Papa Murphy's or Pizza Hut Express, grab coffee at Starbucks, or enjoy frozen yogurt at Orange Leaf Frozen Yogurt and Humble Donut Co.
Are there any nearby stores offering complementary shopping experiences near Verizon Washington MO?
Yes, nearby stores include Target for department and grocery shopping, Five Below for discount and fashion accessories, and Kay Jewelers for jewelry and bridal items.
What nearby health and wellness services are available close to Verizon Washington MO?
Nearby health services include The Joint Chiropractic for chiropractic care, Clarkson Eyecare for eye care, and CVS Pharmacy for pharmacy needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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