Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3000 Phoenix Center Dr in Washington, MO 63090
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
181 reviews
5 stars
123
4 stars
12
3 stars
12
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Blaine, Savannah, and Lizzie, while others reported negative experiences with rudeness and unprofessional behavior.
Store Hours
Numerous reviews highlighted issues with the store not being open during posted hours, leading to frustration among customers who relied on accurate information.
Staffing Issues
Several customers noted long wait times due to insufficient staff, with only one employee available to assist multiple customers, resulting in poor service experiences.
Knowledge and Expertise
Customers appreciated the knowledge and expertise of staff members, particularly in helping with phone upgrades and technical issues.
Mixed Experiences
While some customers had excellent experiences and felt well taken care of, others reported significant dissatisfaction, particularly regarding service delays and unresolved issues.
- LBLinda BurtonNov 11, 20254.0The Washington Verizon was very helpful with setting up my new Galaxy 25 phone for me. Thank you Maddie
- RDRebekah DeanNov 6, 20255.0Blaine and Megan were great!
- CMCorrina MartinOct 30, 20255.0Megan R was absolutely amazing,. So efficient w r money & r time. Thanx so much! Would totally recommend
- NGNathan GrellnerOct 13, 20255.0Wow! What a great experience I just had getting a new phone. Megan went above and beyond making the transition super smooth! I can't thank her enough for her kindness and help!
- RSRachel SmithSep 29, 20255.0Megan was awesome to work with. She helped me upgrade to a new phone and get it all set-up. The team (Blaine & Maria) were friendly and professional. They made me feel welcome and respected. They are doing a great job at this location. Thank you!
Frequently Asked Questions About Verizon
What products and brands does Verizon Washington MO offer?
Verizon Washington MO offers Verizon Wireless services and a range of devices from brands including Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for Verizon Washington MO?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sundays from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Verizon Washington MO?
Yes, Verizon Washington MO offers in-store pickup for orders.
Does Verizon Washington MO accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa, as well as cash and debit cards.
Is the Verizon Washington MO store accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
How can I contact Verizon Washington MO via email or phone?
You can email them at washington.mo@russellcellular.com or call their main phone number at +1 636-390-2044.
What services does Verizon Washington MO provide besides selling phones?
They provide wireless service, mobile service, home phone service, and home internet services.
What nearby places can I visit for food before or after shopping at Verizon Washington MO?
Nearby, you can enjoy pizza at Papa Murphy's or Pizza Hut Express, grab coffee at Starbucks, or enjoy frozen yogurt at Orange Leaf Frozen Yogurt and Humble Donut Co.
Are there any nearby stores offering complementary shopping experiences near Verizon Washington MO?
Yes, nearby stores include Target for department and grocery shopping, Five Below for discount and fashion accessories, and Kay Jewelers for jewelry and bridal items.
What nearby health and wellness services are available close to Verizon Washington MO?
Nearby health services include The Joint Chiropractic for chiropractic care, Clarkson Eyecare for eye care, and CVS Pharmacy for pharmacy needs.