With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Union store today.
Staff members are frequently praised for being friendly, knowledgeable, and helpful, with specific mentions of employees like Mattie, Joe, and Chuck.
Store Availability
There were reports of inconsistent store hours, with some customers experiencing closures during posted hours.
Technical Assistance
Customers appreciated the assistance with phone setups and troubleshooting, highlighting the patience and expertise of staff.
Overall Experience
Many customers expressed high satisfaction with their experiences, often mentioning they would return due to the positive service.
Employee Recognition
Several reviews called for recognition of outstanding employees, indicating a strong appreciation for the staff's efforts.
BT
Beth Turner
Nov 8, 2025
5.0
Susan is super helpful and kind!
TD
Tracie Dew
Sep 24, 2025
5.0
Jason work his cell phone people is good people and nice guy and help
FH
Frederick Hediger
Sep 23, 2025
3.0
I go to Cricket once a month to pay my phone bill. Usually I drop by a little past 10 AM and the store is open and ready to help me.
Today I arrived at 10:27 AM and no one was there. The lights were off and the door was locked.
It's the first time this has happened, so I won't leave a bad review, but it was certainly aggravating.
RB
Rebecca Beavers
Jul 22, 2025
5.0
If you ever need to get something done, talk to Susan! Had an issue with my SIM card and wanted a physical card. Susan was able to help me wear. Another employee told me that it could not be done. Will recommend. Susan forever
DR
donna ripcse
Oct 17, 2020
5.0
Just wanted to say had a very positive experience at the cricket store in union...excellent customer service!!!......once again my phone problem was solved at cricket in union,mo...thank you,Dawson