Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1201 S Ward St in Stockton, MO 65785
We've been trying to resolve billing credits that were promised by the store manager in Dec 2024. She and her replacement manager quit. The new manager passed me on to their regional manager, Dominque Lawrence. Repeated phone calls and messages. No response. Even told to call a different store on a Friday to reach her, only to be told thart she stopped in early and was now on vacation for 10 days. We are going over 8 weeks of nothing and back and forth.
If I could leave less than 1 star, I would. The customer service and lip service at this store are ridiculous. We will probably be changing back to T-Mobile (never wanted you guys in the first place) Also dont ask me to call your customer service to waste 1.5 hours of my time, asked to login to "the portal" and create my own ticket to hopefully be called back in 24 hours. That's your job!
AD
Adam Dold
Jun 17, 2020
5.0
Great
JP
Julie Petersen
Dec 21, 2019
5.0
Excellent, employees are awesome. Extremely helpful
What brands of mobile phones and devices are available at Verizon in Stockton, MO?
Verizon in Stockton offers devices from Verizon Wireless, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the regular business hours for the Verizon store at 1201 S Ward St, Stockton, MO?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Stockton offer in-store pickup for orders?
Yes, Verizon Stockton offers in-store pickup services for products.
What payment methods are accepted at the Verizon store in Stockton, MO?
Verizon Stockton accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is the Verizon location in Stockton wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can customers pay with debit cards at Verizon in Stockton?
Yes, debit card payments are accepted at this Verizon location.
Are appointments required to shop at Verizon in Stockton, MO?
No, appointments are not required for in-store shopping at Verizon Stockton.
Which nearby fitness center can customers visit before or after shopping at Verizon Stockton?
Extra Mile Fitness, a gym and fitness trainer facility, is located nearby and can be a convenient stop for customers.
What dining options are close to Verizon Stockton for a meal after shopping?
Customers can enjoy several nearby restaurants such as Enriques Mexican Grill, Champs Chicken, Sonic Drive-In, Country Corner Cafe, Christy's Cafe, and Sundaes Fast Food.
Are there any nearby places that provide postal or shipping services near Verizon Stockton?
Yes, the UPS Access Point location and Western Union are nearby for postal and money transfer services.