Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1645 W Republic Rd in Springfield, MO 65807
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
469 reviews
5 stars
360
4 stars
40
3 stars
8
2 stars
8
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Paolo, Jace, and Dominique.
Service Issues
Several reviews highlighted frustrations with service issues, including problems with promotions, trade-ins, and billing discrepancies.
Store Experience
While many customers had positive experiences, some reported long wait times and dissatisfaction with the handling of their requests.
Recommendations
A number of customers recommended visiting the store for assistance, but others advised against using this authorized retailer in favor of corporate Verizon stores.
- DJDebra Johnson3 days ago5.0The staff is always very helpful. They acknowledge me as a regular longtime customer.
- JJJudithDec 17, 20255.0Jase was TOPS in handling my multi-faceted request. I have a great feeling of assurance knowing he will be there if I have any concerns in the future. Thanks!
- FCFabian CiobanasDec 11, 20255.0Fast, concise and effective service. Buyers remorse is a real thing, but with great deals and great service; it was minimized at great extent! Paolo was great to work with. Thank you
- JKJidena KennedyDec 10, 20255.0Jace helped me greatly when I broke my phone and needed a new one. He also saved me money on home internet devices. So I left with a new phone and money saved on my bill. He also walked me through connectng to my work computer with new device. Excellent service thanks so much
- MDMike DickeyDec 3, 20255.0Very friendly, informative and thorough in helping us obtain a new phone. Highly recommend this store. Paul and Jace were awesome
Frequently Asked Questions About Verizon
What products and brands does Verizon at 1645 W Republic Road offer?
Verizon offers a range of products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options from brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for the Springfield Verizon store?
The store operates Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Springfield support in-store or curbside pickup services?
Yes, Verizon Springfield offers both in-store pickup and curbside pickup services.
What payment options can I use at this Verizon location?
You can pay using American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store at 1645 W Republic Road wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
How can I contact the Verizon Springfield store?
You can call them at +1 417-883-1224 or email springfield2.mo@russellcellular.com.
Does the Verizon Springfield store require appointments for visits?
No, appointments are not required to shop at or receive services from this location.
What nearby food options are available around Verizon Springfield?
Nearby food options include Beth's Bake Shoppe and Tea Room, The Event Center, Roots Coffee Bar, Starbucks, Wendy's, Hunt Brothers Pizza, Tortillas Comida Deluxe, and Leong's Asian Diner; great places to grab a meal or coffee before or after your visit.
Are there any nearby places for event planning or social gatherings near Verizon Springfield?
Yes, Sunshine Venue offers event planning services, and The Event Center serves as a bar and pub, which can be convenient for gatherings before or after your Verizon visit.
What options are there for automotive services near the Springfield Verizon store?
Nearby automotive services include Caliber Collision, Midas, and Robbie's Tire & Service, useful for customers needing auto repairs while visiting the area.