Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1645 W Republic Rd in Springfield, MO 65807
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Paolo, Jace, and Dominique.
Service Issues
Several reviews highlighted problems with trade-ins, promotions, and billing, leading to frustration and dissatisfaction among customers.
Store Experience
While some customers had positive experiences with quick service and knowledgeable staff, others reported long wait times and issues with service quality.
Recommendations
A number of customers advised others to avoid this authorized retailer in favor of corporate Verizon stores due to various service and promotional issues.
VA
Valerie Allen
Feb 23, 2026
5.0
Loved the worker
CS
Cheryl Shore
Feb 18, 2026
5.0
Paul was very helpful in getting me all set up on my new phone, transferring data, etc. He was very knowledgeable and made the process super easy!
MA
Michael Assing
Feb 11, 2026
4.0
I would've given them a five star review but they kept bugging me for this review, lol
CC
C
Jan 28, 2026
4.0
Ordered a phone online. Ready when I got there to pick it up. Couldn’t trade my old phone in to this location though. Had to take it to a VZW corporate store.
DJ
Debra Johnson
Jan 9, 2026
5.0
The staff is always very helpful. They acknowledge me as a regular longtime customer.
What products and brands does Verizon at 1645 W Republic Road offer?
Verizon offers a range of products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options from brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for the Springfield Verizon store?
The store operates Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Springfield support in-store or curbside pickup services?
Yes, Verizon Springfield offers both in-store pickup and curbside pickup services.
What payment options can I use at this Verizon location?
You can pay using American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store at 1645 W Republic Road wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
How can I contact the Verizon Springfield store?
You can call them at +1 417-883-1224 or email springfield2.mo@russellcellular.com.
Does the Verizon Springfield store require appointments for visits?
No, appointments are not required to shop at or receive services from this location.
What nearby food options are available around Verizon Springfield?
Nearby food options include Beth's Bake Shoppe and Tea Room, The Event Center, Roots Coffee Bar, Starbucks, Wendy's, Hunt Brothers Pizza, Tortillas Comida Deluxe, and Leong's Asian Diner; great places to grab a meal or coffee before or after your visit.
Are there any nearby places for event planning or social gatherings near Verizon Springfield?
Yes, Sunshine Venue offers event planning services, and The Event Center serves as a bar and pub, which can be convenient for gatherings before or after your Verizon visit.
What options are there for automotive services near the Springfield Verizon store?
Nearby automotive services include Caliber Collision, Midas, and Robbie's Tire & Service, useful for customers needing auto repairs while visiting the area.
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