Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Springfield, MO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
311 reviews
5 stars
248
4 stars
23
3 stars
11
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Shelbie, David, and Tony.
Efficiency
Several reviews highlighted quick service and efficient problem resolution, with customers expressing satisfaction in being helped promptly.
Mixed Experiences
While many had positive experiences, some customers reported long wait times and poor service from specific employees, indicating inconsistency.
Knowledgeable Staff
Customers frequently noted the staff's expertise in handling phone upgrades and service plans, contributing to a smooth experience.
Store Environment
The store was often described as clean and organized, enhancing the overall shopping experience.
- JOJessee OwensOct 26, 20255.0Shelbie was super kind and helpful, and I would definitely recommend!
- EAEkaterina AstretsovaOct 20, 20255.0I want to thank Shelby for the excellent service! She's very patient, polite, and positive. English is not my first language but she helped me figure everything out and processed everything quickly. With such customer service, I want to stay with your company for a long time. I left very happy!
- DDDale DavisOct 5, 20255.0The lady that helped us, did an outstanding job. We left the store very happy with what she did for us, and will be going back to that store in the future.
- JDJimmy Joe DiabloSep 14, 20255.0Shelby was fast, smart and nice. Best experience we've had.
- KBkim burnesJul 5, 20255.0Shelbie was very helpful. Would recommend her to everyone.
Frequently Asked Questions About Verizon
What products and services does the Verizon store in Springfield, MO offer?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more. Services include new lines, upgrades, new devices, and accessories.
What are the physical address and contact information for the Verizon store on E Battlefield St?
The store is located at 3405 E Battlefield St, Ste 132, Springfield, MO 65804, US. You can contact them by phone at +1 417-520-7090 or email at WeCare@victra.com.
What are the operating hours of the Verizon store on E Battlefield St?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store offer in-store pickup for online orders?
Yes, in-store pickup is available at this location.
What payment methods are accepted at the Verizon store in Springfield?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Verizon store LGBTQ-friendly and do they require appointments for service?
Yes, the store welcomes LGBTQ customers and does not require appointments for service.
What brands can I find at the Verizon store on E Battlefield St?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Which nearby restaurants can I visit before or after shopping at the Verizon store?
Nearby restaurants include Country Kitchen, Señor Julian Mexican Bar and Grill, and Which Wich Superior Sandwiches, offering a variety of dining options for customers.
Are there hotels close to the Verizon store for visitors traveling to Springfield?
Yes, nearby hotels include Baymont Inn and Suites Springfield South Hwy 65, Motel 6, Best Western Deerfield Inn, Greenstay CourtView, Baymont, and Clarion Inn & Suites, providing convenient lodging options.
What other nearby services or shops could be useful for a customer visiting the Verizon store?
Nearby services include hair and nail salons like Sport Clips Haircuts and Sky Nails, screen printing at Creator Designs, Inc., and real estate agents such as Century 21 Integrity Group and Lina Robertson Springfield MO Area Real Estate.