Business Details
3405 E Battlefield St, Springfield, MO
65804, United States
Certified by Verizon • Mar 01, 2026
(417) 520-7090
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Springfield, MO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.5
320 reviews
5 stars
256
4 stars
23
3 stars
12
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist with phone upgrades and account issues.
Staff Performance
Specific employees, particularly Shelbie, David, and Rob, received multiple commendations for their exceptional service and professionalism.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about long wait times and unhelpful staff in some instances.
Store Environment
Customers noted the store was clean and organized, contributing to a pleasant shopping experience.
- JSJacob StephensFeb 22, 20265.0Shelbie helped me out. She transferred everything from my old phone to the new one which most places will not do, or atleast haven’t done in the past. She helped me get my watch set up. And then I was able to leave my old trade in phone with her verses sending it off in the mail later. I don’t know if Verizon has changed lately or if she just went above and beyond on her own. Either way we were appreciative.
- JMJason MartinFeb 6, 20265.0Cory was very helpful with purchasing a phone and setting up my previous phone for my son. So grateful!
- GMGregg McNabbDec 8, 20255.0Great customer service. jakota was very knowledgeable.
- RBRobert BlairDec 6, 20255.0very helpful!
- KTKelly TurnerNov 24, 20255.0We stopped in on a Saturday evening to get some information about our account and options for new phones. Shelbie helped us and provided absolutely excellent customer service. She went above and beyond to make sure we had a clear understanding of our options, AND stayed late to help us make sure we got our new phones transferred properly. I then returned the next day to bring my trade-in, and she made sure that all went smoothly. I was incredibly impressed by Shelbie.
Frequently Asked Questions About Verizon
What products and services does the Verizon store in Springfield, MO offer?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more. Services include new lines, upgrades, new devices, and accessories.
What are the physical address and contact information for the Verizon store on E Battlefield St?
The store is located at 3405 E Battlefield St, Ste 132, Springfield, MO 65804, US. You can contact them by phone at +1 417-520-7090 or email at WeCare@victra.com.
What are the operating hours of the Verizon store on E Battlefield St?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store offer in-store pickup for online orders?
Yes, in-store pickup is available at this location.
What payment methods are accepted at the Verizon store in Springfield?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Verizon store LGBTQ-friendly and do they require appointments for service?
Yes, the store welcomes LGBTQ customers and does not require appointments for service.
What brands can I find at the Verizon store on E Battlefield St?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Which nearby restaurants can I visit before or after shopping at the Verizon store?
Nearby restaurants include Country Kitchen, Señor Julian Mexican Bar and Grill, and Which Wich Superior Sandwiches, offering a variety of dining options for customers.
Are there hotels close to the Verizon store for visitors traveling to Springfield?
Yes, nearby hotels include Baymont Inn and Suites Springfield South Hwy 65, Motel 6, Best Western Deerfield Inn, Greenstay CourtView, Baymont, and Clarion Inn & Suites, providing convenient lodging options.
What other nearby services or shops could be useful for a customer visiting the Verizon store?
Nearby services include hair and nail salons like Sport Clips Haircuts and Sky Nails, screen printing at Creator Designs, Inc., and real estate agents such as Century 21 Integrity Group and Lina Robertson Springfield MO Area Real Estate.
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