Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Springfield store today.
Location
Cricket Wireless Authorized Retailer
3867 S Campbell Ave, Springfield, MO
65807, United States
Hours
Reviews
4.7
160 reviews
5 stars
147
4 stars1
3 stars
3
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Angel, Ashley, and Zach.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers with upgrades, phone setups, and service plans effectively.
Mixed Experiences
While many reviews were positive, some customers reported issues with billing and service, indicating inconsistency in customer experiences.
Store Environment
Several reviews highlighted a welcoming and pleasant store atmosphere, contributing to a positive shopping experience.
Recommendation Rate
A significant number of customers expressed willingness to recommend the store to others, citing excellent service and support.
- EWElizabeth WinkelmannNov 5, 20255.0The staff at this Cricket wireless store did an excellent job of helping me with a recent purchase. The first time I visited the store a gentleman assisted me in letting me know a phone wouldn't work correctly for me and the next time I returned an assistant named Veronica assisted me in the purchase and set up of my new purchase. They were all pleasant to deal with, helpful and kind and made my purchase fast and convenient. Would highly recommend this store.
- JVJorge ValenciaSep 29, 20251.0Horrible place, kept billing me on a line I had cancelled for two months. Before calling someone and asking for help. When I asked for a refund of my money they said they couldn’t issue a refund. I asked for credit to go towards my next bill, couldn’t do that. So they kept the 2 payments.
- WSWhitney ShawAug 22, 20255.0I have been with Cricket a long while. Left for a month and came back in a month lol. Will never try to switch again.it was a nightmare. Cricket is always helpful and nice customer service. I will be with them for the foreseeable future
- BAbutterfly awsomnessJul 26, 20255.0Thank you.scott for helping me and the family get new supplies and a phone for me you have help me so much I love cricket and u made everyday I came in easy and possible even when the credit cards weren't working for us thank us so much I'll refer us to everyone
- JGJim GrovesMar 23, 20235.0Angel was amazing. She helped me get into a better phone and helped us learn about saving more money. This will continue to be the location to go to for me.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Springfield offer?
They offer customizable cell phone plans with unlimited talk, text, and data and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Springfield?
The store is located at 3867 S Campbell Ave, Springfield, MO 65807.
What are the store hours of Cricket Wireless Authorized Retailer in Springfield?
Monday to Friday: 10:00 AM - 7:00 PM, Saturday: 10:00 AM - 6:00 PM, Sunday: 12:00 PM - 5:00 PM.
Is there a contract required to use Cricket Wireless cell phone plans?
No, Cricket offers plans with no annual contract.
How can I contact the Springfield Cricket Wireless store?
You can call them at +1 417-986-3084.
Does Cricket Wireless Authorized Retailer in Springfield support 5G service?
Yes, 5G service is among the features offered by Cricket Wireless.
What are some nearby places I can visit before or after shopping at Cricket Wireless in Springfield?
Nearby you can visit Tortuga Torta, a popular restaurant and smoothie bar, and Jessica's Nails, a beauty salon and nail spa.
Are there any ATM services close to Cricket Wireless Authorized Retailer in Springfield?
Yes, Bitstop Bitcoin ATM and Commerce Bank are located nearby for your banking convenience.
Can I find any beauty or spa services near Cricket Wireless in Springfield?
Yes, nearby beauty and spa options include Extra Care Hair Co., Ivory Bloom Esthetics, and Kelse-Waxing/Eyelash Extension Specialist.
Where can I find coffee or tea shops near Cricket Wireless in Springfield?
The Sage's Tea, a coffee shop and tea room, is located close to the Cricket Wireless store.