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Cricket Wireless Authorized Retailer

4.7
(162 reviews)

Business Details

3867 S Campbell Ave, Springfield, MO
65807, United States
(417) 986-3084
https://www.cricketwireless.com/stores/mo/springfield/3867-s-campbell-ave

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Springfield store today.

Location

Cricket Wireless Authorized Retailer
3867 S Campbell Ave, Springfield, MO
65807, United States

Hours

Reviews

4.7
162 reviews
5 stars
149
4 stars
1
3 stars
3
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Angel and Ashley providing exceptional service.

Problem Resolution

Several reviews highlighted the staff's ability to resolve issues quickly and effectively, with customers expressing appreciation for the assistance they received.

Mixed Experiences

While many reviews were positive, there were a few negative experiences reported, particularly regarding billing issues and customer dissatisfaction with certain staff interactions.

Store Environment

Customers generally described the store environment as welcoming and pleasant, contributing to a positive shopping experience.
  • EW
    Eric Weiskopf
    Jan 19, 2026
    5.0
    Veronica seemed very patient and understanding. Very much appreciate the help.
  • BW
    Bryan Wagner
    Jan 7, 2026
    5.0
    I came into this location today and had a unique problem with my phone. Presley was a hero and solved it within minutes. This young lady needs recognition! Outstanding service!
  • EW
    Elizabeth Winkelmann
    Nov 5, 2025
    5.0
    The staff at this Cricket wireless store did an excellent job of helping me with a recent purchase. The first time I visited the store a gentleman assisted me in letting me know a phone wouldn't work correctly for me and the next time I returned an assistant named Veronica assisted me in the purchase and set up of my new purchase. They were all pleasant to deal with, helpful and kind and made my purchase fast and convenient. Would highly recommend this store.
  • JV
    Jorge Valencia
    Sep 29, 2025
    1.0
    Horrible place, kept billing me on a line I had cancelled for two months. Before calling someone and asking for help. When I asked for a refund of my money they said they couldn’t issue a refund. I asked for credit to go towards my next bill, couldn’t do that. So they kept the 2 payments.
  • CS
    Chevy Shepherd
    Feb 20, 2023
    5.0
    Ashley did an amazing job helping us with a phone. She was very nice and kind, and has incredible service!

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer in Springfield offer?

They offer customizable cell phone plans with unlimited talk, text, and data and no annual contract.

Where is Cricket Wireless Authorized Retailer located in Springfield?

The store is located at 3867 S Campbell Ave, Springfield, MO 65807.

Brand Certified Facts from Cricket Wireless Authorized Retailer

Cricket Wireless Authorized Retailer partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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