Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 4647 Chippewa St in St. Louis, MO 63116
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
311 reviews
5 stars
242
4 stars
17
3 stars
8
2 stars
9
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Cody, Blake, and Aziz.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor service, indicating inconsistency in customer experiences.
Store Operations
Several customers expressed frustration with store hours and service availability, including instances of staff being unavailable during posted hours.
Product Knowledge
Some reviews mentioned a lack of knowledge about specific products, leading to customer frustration, particularly regarding phone transfers and account management.
- JCJoan ChadwickDec 10, 20253.0They worked hard to transfer my service which was tricky due to my old phone which was no longer functional. But I feel like some of the information they gave me about available discounts was inaccurate or misleading. In addition they didn't have much knowledge about Google pixels. I also wasn't given good information about the correct way to log in and register on myVerizon. Wasn't told to use the user ID for my home Internet instead of the ID for the cell phone. This lead to a bunch of frustration and wasted time on the site.
- NWNicki WareDec 8, 20255.0Awesome crew!!! Will continue to visit the store
- DMDani ManganelloNov 15, 20255.0Shayy was a super fun person and tremendous help navigating my (to me) confusing phone transfer situation :) Thank you so much!!
- LLLb LbNov 4, 20255.0The store manager Shay was great! The team was professional and very helpful.
- JSJoshua SlobeSep 27, 20251.0I was chillin' on the couch, texting my honies, when my Pixel Pro XL 9 decided it can't read SIM cards anymore. I saw this store was an easy ten minutes away, so I headed over real quick to see they were on break. An employee came in, and didn't say anything. I proceeded to wait 50 minutes and they never reopened. I had to go to South County which is such a nightmare.
Frequently Asked Questions About Verizon
What products and brands does Russell Cellular at 4647 Chippewa Street offer?
Russell Cellular offers Verizon Wireless products including smartphones, tablets, accessories, and smartwatches from brands like Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Russell Cellular in Saint Louis, MO?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup services?
Yes, Russell Cellular offers in-store pickup for purchases.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I contact Russell Cellular's Saint Louis location?
You can call +1 314-865-4405 or email stlouis.mo@russellcellular.com for inquiries.
Can visitors combine a trip to Russell Cellular with nearby dining options?
Yes, nearby restaurants like Steak 'n Shake, El Maguey Mexican Restaurant, Applebee's Grill + Bar, and New China offer various dining choices before or after your visit.
What nearby places offer health services close to Russell Cellular?
Nearby health providers include Aspen Dental (South City) MO, ArchWell Health, and Athletico Physical Therapy, which are convenient for combined visits.
Are there any convenient stores or pharmacies near Russell Cellular for quick errands?
Yes, Walgreens is nearby and provides pharmacy and convenience store services for your errands.
Does Russell Cellular have a presence on social media and online?
Yes, Russell Cellular is active on Facebook at RussellCellularSTLOUIS, LinkedIn, and Instagram @russell_cellular.