Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Saint Louis, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4008 Lemay Ferry Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
933 reviews
5 stars
898
4 stars11
3 stars3
2 stars4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Brenden received numerous accolades for his exceptional customer service, with many customers highlighting his patience, knowledge, and willingness to help.
Staff Performance
Multiple employees, including Tabby, Mike, and Monica, were praised for their helpfulness and professionalism, contributing to a positive shopping experience.
Store Experience
Customers consistently reported a welcoming and friendly atmosphere in the store, making their visits enjoyable.
Efficiency
Many reviews noted the quick and efficient service provided by staff, with several customers mentioning smooth processes for setting up new devices and plans.
Problem Resolution
Staff were commended for their ability to resolve issues effectively, with several customers expressing gratitude for the assistance they received in overcoming challenges.
- MWMollie WolfNov 13, 20255.0Brenden and Elle were so kind and so hopeful through the phone buying process!
- JSJesse SpeaksNov 10, 20255.0Brenden Ramm was courteous, competent and vehemently professional. Definitely recommend doing business with Verizon on Lemay Ferry.
- NSNick SanouvongNov 3, 20255.0Went in on a Sunday and Brenden was the only employee there, he had many other customers including myself and was still able to help get my mother and I setup with our new phones along with having them activated. He was amazing and very knowledgeable on the issues that our phones were having! I give this place a 5 star because the customer service was beyond what I expected and I’d definitely recommend this place and I would come again!
- RMRay MayOct 30, 20255.0Brenden at this Verizon location is the one you want to have, will not go to another store after interacting with him. I had an issue with an insurance claim that was gonna cost me to leave Verizon after 24 years. This man did everything in his power to keep me there and make the situation right. He deserves to be overlooking every store in the area to make sure customer service like this is at every location!! 10/5 stars
- MBMegan BrooksOct 25, 20255.0While my experience with Verizons customer service has been less than satisfactory, my experience in the store has been the complete opposite. Brenden is absolutely AMAZING! He has been more than wonderful each encounter we have had with him. He is the hardest worker I've ever come into contact with, and we leave the store in very high spirits every time. He truly is such a wonderful asset to your company. Keep up the amazing work Brenden!
Frequently Asked Questions About Verizon
What products and services are offered at the Verizon store on 4008 Lemay Ferry Rd?
The store offers smartphones, tablets, Verizon home internet, accessories, and wireless devices with Verizon 5G coverage. Services include new lines, upgrades, bill payments, device activation, financing, and more.
What are the store hours for the Verizon retailer on Lemay Ferry Rd?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon retailer offer in-store pickup for online orders?
Yes, in-store pickup is available for orders placed online.
Where is the Verizon authorized retailer located in Saint Louis?
The Verizon store is located at 4008 Lemay Ferry Rd, Saint Louis, MO 63129.
Can customers use debit cards or paychecks to make payments at the Verizon store?
Yes, the store accepts debit cards and paycheck payments.
Which brands of phones are available at this Verizon authorized retailer?
The store carries brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or visit for phone services at the Verizon store?
You can schedule appointments online at https://www.tccrocks.com/appointments/.
Is there a nearby place where I can grab a meal before or after visiting Verizon at 4008 Lemay Ferry Rd?
Yes, McAlister's Deli and IHOP are nearby restaurants where you can enjoy a meal before or after your visit.
Are there any nearby automotive services or car dealerships near the Verizon store?
DriveTime Car Sales, a used car dealer and automotive service provider, is located nearby for your automotive needs.
Where can I find health and medical services near the Verizon retailer?
Nearby health services include Aspen Dental and Motto Clear Aligners for dental care.