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Many customers praised the helpfulness and knowledge of staff members like Marina, Rich, and Kris, highlighting their ability to assist with phone purchases and technical issues.
Mixed Experiences
While some customers had excellent experiences, others reported rude service or unprofessional behavior from certain employees, leading to dissatisfaction.
Product Knowledge
Several reviews noted the staff's expertise in explaining products and services, helping customers make informed decisions.
Store Environment
Feedback varied on the store's atmosphere, with some customers appreciating the cleanliness and friendliness, while others mentioned distractions and unpleasant odors.
Follow-Up Service
There were complaints regarding inadequate follow-up support after purchases, particularly concerning warranty issues and returns.
CO
Choc Onetype
Nov 10, 2025
5.0
Great people, super friendly & helpful!! Great with sales, I didn’t feel over sold or undersold I appreciate the great enjoy & vibes. Mariana & Coco 🫶🏾 we didn’t wanna leave
KJ
Kezia Jones
Nov 9, 2025
5.0
I love Ms.Maraina she got me the best deal. In got my service right back popping thanks love. I’ll be sure to come through if I need anything else.🫶🏽🫶🏽🫶🏽
RS
Roni Sher
Oct 25, 2025
5.0
I feel so fortunate to have Omar help me today. I needed a new Sim card for my new phone and he took care of with great know how. Omar also taught me new ways to get to shortcuts.
Thank you Omar.
LM
Layla Mendes
Oct 20, 2025
1.0
I don't appreciate the employee marina putting her phone number in my fiancees phone very un professional.
DH
Danielle Hopkins
Aug 8, 2025
5.0
The lady went above and beyond to get me serviced she was nice thank u I love my new phone Motorola Stylo 2025 great phine