Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
4,380 reviews
5 stars
2,283
4 stars
1,037
3 stars
481
2 stars
174
1 star
405
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude or unhelpful.
Product Availability
Customers frequently reported issues with product availability and stock levels, leading to frustration and lost sales.
Appointment and Delivery Issues
Several customers experienced problems with appointment scheduling and delivery times, often leading to delays and dissatisfaction.
Positive Experiences
Despite negative feedback, many customers shared positive experiences with specific employees who provided excellent service.
Store Environment
The store environment received mixed feedback, with some noting cleanliness and organization, while others mentioned cluttered shelves and lack of staff.
- SSstg4 days ago5.0Checking out the new TVs 55 and above. Very helpful. Very professional people. Thank you
- KMKalina MichelleNov 16, 20251.0Terrible experience waiting for an hour for a product to be procured from the back — only to find out they had none in stock. None of the employees took me seriously or properly addressed my needs. Understaffed and poor communication between employees. I hope they do better.
- ACAl CaponeNov 10, 20251.0Поехали в магазин чтобы сдать на ремонт по назначенному ранее appointment в итоге были посланы сотрудниками службы ремонта... Приёмщица обиделась и послал нас далеко и надолго...
- JMJames MckenzieOct 27, 20251.0Terrible don’t waste your time I bought an internal hard drive, and they gave me the same one tried to up sell me on an insurance, and still is a dead hard drive. I took it to a repair shop spent a total of about 350 for diagnosis for both to not work. And now they won’t honor how they deliberately messed up and returned me the exact same hard drive…. Idk if it’s a race or what but I am extremely disappointed.
- BMBailey MorrisOct 16, 20251.0This location is horrible. I bought a washer/dryer combo for my store and selected to have it delivered. I was very specific on the times it could be delivered by. No earlier than 10am bc there is no one at my store at 9 am. (They require someone over 18 to be present for delivery) Best Buy still tried to deliver my washing machine at 8:45 in the morning. So now I am without a washer/dryer. For yet another week. Hopefully next week it can be delivered between the times that I requested not when they feel like it.
Frequently Asked Questions About Best Buy
What products and services does Best Buy at 8350 Eager Rd offer?
Best Buy offers TVs, computers, appliances, expert advice, same day pickup, and Geek Squad support.
Can I pick up my online order at the Best Buy store?
Yes, Best Buy provides in-store pickup and curbside pickup services.
What are the operating hours of Best Buy in Saint Louis?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer repair services?
Yes, there are repair services available, including Geek Squad support.
Is electronics recycling available at this Best Buy?
Yes, electronics recycling is offered at this store.
How can I contact the Best Buy store?
You can call Best Buy at +1 314-646-1331.
Are appointments required to visit or get services at this Best Buy?
No, appointments are not required to shop or get services.
Which nearby transit options can help me get to Best Buy at 8350 Eager Rd?
You can use the Brentwood/I-64 MetroLink Station and the Brentwood I-64 bus stop for convenient public transportation to Best Buy.
Are there places to eat near Best Buy for a meal before or after shopping?
Nearby restaurants include Revel Kitchen, Mai Lee, and several other Asian and vegetarian-friendly options.
What other points of interest are near Best Buy that I can visit?
Nearby places include Planet Fitness, Sports Authority, Brentwood Forest Clubhouse, and entertainment at Activate - St. Louis.