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Apple Saint Louis Galleria

3.7
(1525 reviews)

Business Details

2440 Saint Louis Galleria, Saint Louis, MO
63117, United States
(314) 290-0400
https://www.apple.com/retail/saintlouisgalleria

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Saint Louis Galleria
2440 Saint Louis Galleria, Saint Louis, MO
63117, United States

Hours

Reviews

3.7
1,525 reviews
5 stars
759
4 stars
242
3 stars
115
2 stars
68
1 star
341

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior.

Wait Times

Many customers experienced long wait times for appointments, often exceeding scheduled times, leading to frustration.

Store Management

Several reviews indicate poor management and organization within the store, contributing to a chaotic shopping experience.

Product Knowledge

Some staff demonstrated a lack of product knowledge, leading to customer dissatisfaction and confusion during purchases.

Cleanliness and Environment

The store is generally noted for being clean and well-stocked, although some customers expressed concerns about the location's safety.
  • JS
    Josh Spiegel
    2 days ago
    1.0
    Would not replace a $75 dongle that just stopped working. Phone support had me make a genius bar appointment so that Ben could tell me my option is to buy a new one.
  • CC
    Chen
    Feb 13, 2026
    1.0
    The service at the Genius Bar is terrible. My appointment was scheduled for 3:45 PM, but it’s now 4:51 PM, and I’m still waiting. I don’t even wait this long for my doctor’s appointment. Apple’s customer service has really deteriorated. I genuinely hope there are other phone brands available so I can switch to one.
  • MC
    Mrs Rachel Cook
    Feb 12, 2026
    5.0
    Help me restore factory settings on my Apple iphone 16e that was stuck on recovery loop andblock headphones from contacting or trying to share tmobile 5g for iphone
  • KM
    kosumi masuda
    Feb 11, 2026
    5.0
    セントルイス移住初日にiPhoneを買うために訪問しました。 平日の午前中に訪問しましたが、広い店内はそこそこ混んでいましたが、待ち時間はありませんでした。品揃えも豊富で、アップルの製品は一通り試してから買うことができます。また、どのスタッフさんも感じよくご挨拶してくれました。 担当してくれたモーさんは、素敵な接客をなさる方です。彼の接し方や言葉遣いが丁寧で、気分よく買い物をすることができました。待ち時間にSTLについてを教えてくれたり、ご自分の日本旅行のエピソードをユーモラスにお話ししてくれたことも嬉しかったです。英語に自信のない日本人でも安心して楽しくお買い物ができるな、と思いました。
  • WP
    Will Pulju
    Feb 6, 2026
    1.0
    They make appointments for you and then when you get there, you have to wait for an hour to talk to someone. What’s the point of making an appointment? Do they think they are Doctors?

Frequently Asked Questions About Apple Saint Louis Galleria

What products can I shop for at Apple Saint Louis Galleria?

You can shop for iPhone, Mac, Apple Watch, iPad and more at the Apple Saint Louis Galleria.

What kind of technical support is available at Apple Saint Louis Galleria?

Technical support is available at the Genius Bar where Specialists can assist with your device issues.

Brand Certified Facts from Apple Saint Louis Galleria

Apple Saint Louis Galleria partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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