Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Apple Saint Louis Galleria
2440 Saint Louis Galleria, Saint Louis, MO
63117, United States
Hours
Reviews
3.7
1,499 reviews
5 stars
743
4 stars
240
3 stars
114
2 stars
68
1 star
334
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported rude and unprofessional behavior.
Wait Times
Long wait times reported even with appointments, leading to frustration among customers.
Staff Knowledge
Inconsistent staff knowledge; some employees were praised for their expertise, while others were criticized for being unhelpful.
Store Management
Concerns about poor management and organization, with reports of chaotic experiences and lack of accountability.
Repair Issues
Negative experiences with repairs, including miscommunication and dissatisfaction with the outcomes.
- RBRishi B3 days ago1.0Dropped off my laptop for repair. Got a message to call them a couple days later. On the phone the rep told me it was ready for pick up. It wasn’t. I went to the store for them to tell me they needed to replace a part. I agreed to pay the extra 299 charge even though I have apple care. Got a message the next morning saying they needed to verify if I agreed. Rep forgot to do something even though I already agreed in store & electronically. I call back first time… the rep was only seeing that my laptop was ready for pick up. Its not. Called back a few hours later & was on hold/transfer for 10 or so minutes to finally get a rep from the galleria to confirm. No sense of apology/empathy for the miscommunication and was cut off mid-sentence a few times.
- KKKLLNov 11, 20251.0Open another location. Can't just walk in get help that's insane.
- CSCollin StutzNov 11, 20251.0Terrible service. They have you make an appointment and run very late. Then they don’t have the parts that are scheduled to be replaced! They have no respect for your time.
- JWJamila WelchNov 1, 20251.0My niece went back to pick up her phone from being serviced and the lady Alice was very rude and condescending to her and Alice refused to answer the phone when I called to get more information on this experience phone we purchased. I called continuously for two hours and they refused to answer the phone. I’m calling corporate on Monday.
- ACamy ChenOct 29, 20251.0I bought my cell phone here. Employee Paul stated that they did not have authorization from AT&T to transfer any information from my old phone. And asked me to go to AT&T and they would help me solve this problem. When I repeatedly confirmed whether AT&T could send the information from my old phone to the new phone, he said yes and restored my old phone to the original factory settings in front of me. I went to the AT&T employee and she said that the mobile phone number had already been entered and that I needed to go to the Apple store to transfer the information on the old phone. I said what does it mean. The Apple employee said AT&T could handle it, but she said no, and I went back to the Apple store. The employee said he would help me sort it out. I waited for half an hour and he still hasn't come back. So unprofessional.
Frequently Asked Questions About Apple Saint Louis Galleria
What products can I shop for at Apple Saint Louis Galleria?
You can shop for iPhone, Mac, Apple Watch, iPad and more at the Apple Saint Louis Galleria.
What kind of technical support is available at Apple Saint Louis Galleria?
Technical support is available at the Genius Bar where Specialists can assist with your device issues.
What are the regular opening hours of Apple Saint Louis Galleria?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Is Apple Saint Louis Galleria open on holidays?
The store is closed on some holidays like November 27, 2025, and December 25, 2025; however, extended hours apply on other holiday dates.
Does Apple Saint Louis Galleria offer in-store shopping and pickup options?
Yes, the store offers in-store shopping as well as in-store pickup services.
Is the Apple Saint Louis Galleria wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I get free Wi-Fi access at Apple Saint Louis Galleria?
Yes, free Wi-Fi is available for customers inside the store.
What nearby places can I visit for shopping after visiting Apple Saint Louis Galleria?
Nearby shopping destinations include Lovesac for furniture, Forever 21 for women's clothing and fashion accessories, and Gap for clothing including children's wear.
Are there any places to grab a meal near Apple Saint Louis Galleria?
Yes, Texas de Brazil is a nearby Brazilian steakhouse restaurant ideal for a meal before or after your visit.
Where can I enjoy entertainment or relaxation near Apple Saint Louis Galleria?
You can visit PLAYlive Nation arcade for entertainment or get beauty treatments at Eyebrow Threading or Skylight Beauty And Groom Studio salons nearby.