Verizon

4.4
568 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Saint Joseph’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
904 N Belt Hwy, Saint Joseph, MO
64506, United States

Hours

Reviews

4.4
563 reviews
5 stars
449
4 stars
23
3 stars
22
2 stars
11
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like John Paul, Sky, and Deepesh for their patience and helpfulness.

Product Issues

Several reviews mentioned dissatisfaction with phone quality and issues with insurance claims, indicating a need for improvement in product reliability and service support.

Store Experience

While many customers had positive experiences, some reported long wait times and poor initial service, suggesting inconsistency in customer handling during busy periods.

Knowledgeable Staff

Customers frequently noted the staff's knowledge and ability to explain options clearly, contributing to a positive purchasing experience.
  • CF
    CW Frizell
    Jan 5, 2026
    5.0
    Came in wanting a new phone number which would be painstaking to update all the apps and accounts attached to my current number. Omar, guided me to my option of a new business number that is on my current phone and still have old number. Costs me some more a month on that line but well worth saving all the hassle. Omar was outstanding!
  • SB
    Sarah Bray
    Dec 19, 2025
    5.0
    Sam went above and beyond to help our phones/watches set up and account balance as low as possible! He don’t SO much time with us. Thanks Sam!
  • LM
    Lee Moran
    Dec 18, 2025
    5.0
    Deepesh went above and beyond to ensure that all our needs were met. Excellent customer service.
  • SG
    Shandelle G
    Dec 7, 2025
    5.0
    If customer service had a sky-limit, this Verizon location clearly hasn’t found it yet—because Sky was quite literally an angel to work with! 😇 From the moment I walked in, he swooped in like a customer-service guardian angel, guiding me through every question with halo-level patience and cloud-nine expertise. Not once did he let me feel “lost in the service fog”—Sky kept everything bright, clear, and absolutely uplifting. Honestly, I went in hoping for better cell service and walked out with a spiritual experience. Verizon, whatever you’re paying Sky… add a few more clouds to that paycheck. If you get the chance to work with him, you’ll understand: This Sky doesn’t just brighten your day—he raises the bar above the atmosphere. ☁️✨
  • JO
    Jodie OBrien
    Nov 18, 2025
    5.0
    Deepesh, Connor & Sam. I am grateful for them! Conner is the leader of the pack. Sam and Deepesh are great wing men. Conner was patient with me after trading in my iphone for a Google and then changing my mind. I think I spent four hours over three days there with him and the guys. Grateful we have them working in St Joe. Phones take patience and no one has any….thankfully, if you need something, anything, these guys have your back.

Frequently Asked Questions About Verizon

What types of phones can I upgrade at the Verizon store located at 904 N Belt Hwy?

You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola phones at the Verizon store at 904 N Belt Hwy.

What are the store hours for the Verizon store in Saint Joseph, MO?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.