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Brand Certified

Verizon

4.4
(571 reviews)

Business Details

904 N Belt Hwy, Saint Joseph, MO
64506, United States
(816) 232-3598

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Saint Joseph’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Saint Joseph connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
904 N Belt Hwy, Saint Joseph, MO
64506, United States

Hours

Reviews

4.4
571 reviews
5 stars
451
4 stars
23
3 stars
22
2 stars
11
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised individual employees for their exceptional service, particularly John Paul, Sky, and Conner, who were noted for their patience and helpfulness.

Negative Experiences

Several reviews highlighted issues with misleading promotions, rude staff, and poor customer service, leading to frustration and dissatisfaction.

Store Environment

Customers reported long wait times and busy conditions at the store, which affected their overall experience.

Product Issues

Some customers expressed dissatisfaction with the quality of phones and issues related to insurance and warranty claims.
  • SC
    Steve Clark
    5 days ago
    1.0
    STOP STOP STOP.. Don't go here...verizon was (past tence) was the best. But not now. They lie straight to your face. They set up my phone wrong.. Did not listen to me at all.. I was allways nice ..I went back to store to have it straighten out.. Sells person still did not listen. I had to go too a private store..he told me its not set up right..I had to drive to Kansas city main office too have it fixed..they gave me a letter to give to st. Joe store. Plus main office in KC. said don't go to St. Joe any more. Because of complaints they have had many. I closed one an account about 2 years ago completely closed...but Verizon was still selling to someone who I did not know..I asked who it was and how did they get in a closed acc. He said that information was private..WHAT? they were ordering phones through my old closed acc. Charging my bank $$ with my 2 year old closed account St. Joe did so one thing fast..they took my $100 tip.. Do not go here..they are so bad they make cricket or boost look good.. I have more to come..keep you posted...
  • CK
    Chris Kiamas
    Feb 23, 2026
    1.0
    I wouldn't jump on going to this place if your from outta town its pretty bad location I felt like I was getting scammed everything kept "changing" like the price especially so no i will never go back i will use a different one and hopefully get something new not used and scratched pretty unprofessional if you ask me
  • JA
    Jesus Ayala
    Jan 14, 2026
    1.0
    Extremely rude worker. Didn’t catch his name
  • KS
    Karina Siegrist
    Jan 11, 2026
    5.0
    CJ helped me out and was so kind & courteous when I was having issues getting my new phone plan figured out. Highly recommend!! Thank you, CJ!
  • CF
    CW Frizell
    Jan 5, 2026
    5.0
    Came in wanting a new phone number which would be painstaking to update all the apps and accounts attached to my current number. Omar, guided me to my option of a new business number that is on my current phone and still have old number. Costs me some more a month on that line but well worth saving all the hassle. Omar was outstanding!

Frequently Asked Questions About Verizon

What types of phones can I upgrade at the Verizon store located at 904 N Belt Hwy?

You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola phones at the Verizon store at 904 N Belt Hwy.

What are the store hours for the Verizon store in Saint Joseph, MO?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

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