Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Saint Charles store today.
Location
Cricket Wireless Authorized Retailer
2402 W Clay St, Saint Charles, MO
63301, United States
Hours
Reviews
4.5
172 reviews
5 stars
143
4 stars
7
3 stars1
2 stars
6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Stephen, Jordan, Bionka, and Lola, highlighting their patience and knowledge.
Mixed Experiences
While some customers had wonderful experiences, others reported poor service and unhelpful staff, leading to frustration and dissatisfaction.
Product Issues
Several customers faced issues with devices purchased, including warranty claims and malfunctioning phones, which contributed to negative experiences.
Store Environment
The atmosphere and cleanliness of the store received mixed reviews, with some customers noting improvements while others mentioned past unsanitary conditions.
Employee Recognition
Specific employees, particularly Stephen and Bionka, received multiple commendations for their exceptional service, suggesting a strong team presence.
- ABAngela BrownOct 19, 20251.0I have had cricket service for over a decade. This particular store was a very unpleasant experience. The salesperson behind the counter was not helpful and was not customer friendly.
- CHCourtney HornerMay 16, 20255.0The first time I went in because my phone battery died the guy that was in there just could care less about anything that I had to say never left frustrated and mad but then I went on 5/15 and the girl in there was fantastic she saw that I had insurance and I got a new phone the next day
- BSBrian SJan 25, 20245.0Stephen was very good will come to west clay cricket good experience
- JMJessica MizerFeb 28, 20225.0This particular location was AMAZING! Did everything possible to help me make a choice & save me some money. I also had my 3 sons with me & the staff was kind, patient, & playful with them. Unlike other places that will make you feel bad for bringing your kids in. Will 100% go to this location from th point forward!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
They offer customizable cell phone plans with unlimited talk, text, and data without an annual contract, suited to various lifestyles.
Where is the Cricket Wireless Authorized Retailer in Saint Charles located?
The store is located at 2402 W Clay St, Saint Charles, MO 63301, USA.
What are the store hours for Cricket Wireless Authorized Retailer in Saint Charles?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Does Cricket Wireless Authorized Retailer in Saint Charles require an annual contract for their cell phone plans?
No, they provide plans with no annual contract.
How can I contact Cricket Wireless Authorized Retailer in Saint Charles?
You can reach them by phone at +1 636-724-1435.
What is the website to learn more or shop online for Cricket Wireless in Saint Charles?
Visit https://www.cricketwireless.com/stores/mo/saint-charles/2402-w-clay-st to learn more about their store and plans.
Are there any places to eat near Cricket Wireless Authorized Retailer?
Yes, there are several Subway sandwich shops and restaurants like TANGO Argentina Food and Cecil Whittaker's pizza restaurant nearby where you can grab a meal before or after your visit.
What nearby financial services are available close to Cricket Wireless Authorized Retailer?
You can find financial services including Advance America for payday loans, Western Union for money transfer, and H&R Block for accounting and tax services nearby.
Are there any nearby shops where I can shop after visiting Cricket Wireless?
Yes, nearby there is the Goodwill Store and Donation Center for thrift shopping and Family Dollar for affordable goods and crafts.
Is there a place nearby where I can get motorcycle repair or automotive services?
Yes, Velocity Calibrations, offering motorcycle and automotive repair, is located near the Cricket Wireless store.