Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Richmond Heights for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
361 reviews
5 stars
202
4 stars
47
3 stars
29
2 stars
17
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Seth, Jonathan, and Whitney, highlighting their patience and ability to resolve issues.
Mixed Experiences
While some customers had excellent interactions, others reported rude or unhelpful service, particularly from specific employees, leading to frustration.
Billing Issues
Several reviews mentioned problems with billing, including unexpected charges and difficulties in resolving these issues, indicating a need for improvement in this area.
Store Environment
Customers noted discomfort in the store's seating and layout, suggesting that the physical environment could be improved for a better customer experience.
Product Knowledge
While many employees were commended for their knowledge, some customers experienced confusion or misinformation regarding products and services.
- PZPablo Zamora6 days ago5.0Awesome store, great service. Always take care of my issues. Paul is the man.
- KPKristy PadgettOct 15, 20255.0While I am very upset with the craziness of the billing issues I have been having with the billing department, I am more than happy with Seth at the Brentwood Store. He was able to make sense of what the billing department took 1.5 hrs to try to work out and failed. He also did it with grace and kindness. Thank you, Seth!
- TFTheo FranksOct 8, 20255.0James helped me with getting a new phone and setting it up and made the process seamless. I was surprised at how quick and easy it was he was very helpful.
- BTBetsy TalbotSep 21, 20255.0We had the best experience with Paul Phillips at this location yesterday. We’ve been Verizon customers for years and decided to upgrade one of our phones while on vacation. Paul was so friendly, patient, and helpful. He was knowledgeable about the product and process making it an easy enjoyable experience. Seriously, the best experience I’ve ever had in a Verizon Store. Thank you again Paul for all of your help.
- KLKay LeeSep 21, 20251.0Went into store to drop off WiFi box to be returned the service representative was so rude .I never experienced anything like it to the point I had to walk out with the WiFi box and return at a different location.I wish I would've got his name he needs to be fired!!!
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Richmond Heights?
The Verizon store in Richmond Heights is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
What services does Verizon in Richmond Heights offer?
Verizon offers mobile plans, wireless internet plans, voice plans, and business products such as cell phones, mobile hotspots, tablets, and laptops.
Which smartphone brands can I find at the Verizon Richmond Heights store?
You can find Apple, Samsung, Motorola, Google, Kyocera, and TCL smartphones at the Verizon Richmond Heights store.
How can I purchase a new phone or plan from Verizon in Richmond Heights?
You can visit the Verizon store in Richmond Heights, shop online, schedule an in-store appointment through their website, or use the My Verizon app to manage purchases and services.
Does Verizon in Richmond Heights offer in-store pickup or delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
What payment methods does Verizon in Richmond Heights accept?
Verizon accepts checks, debit cards, and mobile NFC payments; they do not require cash only.
What nearby restaurants can I visit around Verizon in Richmond Heights?
You can visit nearby restaurants such as Maggiano's Little Italy and Food Geek, perfect spots for dining before or after your Verizon visit.
Are there any nearby healthcare professionals near Verizon Richmond Heights?
Yes, nearby healthcare providers include Dr. Anna R. Niesen, MD (gastroenterologist), Melissa Massey, O.D. (optometrist), Robert M. Feibel, M.D. (ophthalmologist), Tower Optical, and The Institute of Natural Health.
What legal services are located near the Verizon store in Richmond Heights?
Nearby legal services include Wallach John S PC, O'Leary, Shelton, Corrigan, Peterson, Dalton and Quillin, The Law Office of Tracy A. Brown, P.C., and Swafford Law Office.
Where is the Verizon store located in Richmond Heights?
The Verizon store is located at 1030 S Brentwood Blvd, Richmond Heights, MO 63117, United States.