Business Details
1030 S Brentwood Blvd, Richmond Heights, MO
63117, United States
Certified by Verizon • Feb 22, 2026
(314) 721-4392
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/missouri/richmond-heights/brentwood-337587
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Richmond Heights for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
511 reviews
5 stars
300
4 stars
53
3 stars
36
2 stars
23
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some employees praised for their helpfulness and professionalism, while others are criticized for rudeness and unprofessional behavior.
Employee Performance
Several employees, including Seth, Jonathan, and Whitney, received high praise for their knowledge and customer care, while others like Ian and Johnny were noted for poor service.
Store Environment
The store's seating and layout received negative comments, with customers finding it uncomfortable during their visits.
Billing Issues
Many customers reported frustrations with billing discrepancies and upselling practices, leading to dissatisfaction with the overall service experience.
- APAlyssa Price2 days ago5.0Sarah was great help!
- JBJames BoudreauFeb 6, 20265.0Friendly staff. A little wait but worth it.
- CCCorbinJan 16, 20265.0James is very helpful and knowledgeable.
- RSRob SchubertJan 7, 20261.0Extremely rude customer service reps.
- BGBrittany GuebertDec 31, 20251.0The representative was vile and rude. You shouldn't communicate with a customer like they are dumb. When customer service told me that I needed to go to a corporate location to finish handling my defected device issue. Very unprofessional. Then there were two other dudes that was snickering in the background and the other black guy with almost baldish gray hair was basically ganging up on me like I'm incompetent as well. Very unappreciated. They should definitely be retrained on how to treat customers!!!! Driving an hour to go to a corporate location to be treated so poorly this time was absolutely shitty. Now the last time when demari was here it was pleasant. She deserves a raise! So the representative NEVER completed their part of the job of sending the new replacement watch to me. Its been almost 2 weeks!
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Richmond Heights?
The Verizon store in Richmond Heights is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
What services does Verizon in Richmond Heights offer?
Verizon offers mobile plans, wireless internet plans, voice plans, and business products such as cell phones, mobile hotspots, tablets, and laptops.
Which smartphone brands can I find at the Verizon Richmond Heights store?
You can find Apple, Samsung, Motorola, Google, Kyocera, and TCL smartphones at the Verizon Richmond Heights store.
How can I purchase a new phone or plan from Verizon in Richmond Heights?
You can visit the Verizon store in Richmond Heights, shop online, schedule an in-store appointment through their website, or use the My Verizon app to manage purchases and services.
Does Verizon in Richmond Heights offer in-store pickup or delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
What payment methods does Verizon in Richmond Heights accept?
Verizon accepts checks, debit cards, and mobile NFC payments; they do not require cash only.
What nearby restaurants can I visit around Verizon in Richmond Heights?
You can visit nearby restaurants such as Maggiano's Little Italy and Food Geek, perfect spots for dining before or after your Verizon visit.
Are there any nearby healthcare professionals near Verizon Richmond Heights?
Yes, nearby healthcare providers include Dr. Anna R. Niesen, MD (gastroenterologist), Melissa Massey, O.D. (optometrist), Robert M. Feibel, M.D. (ophthalmologist), Tower Optical, and The Institute of Natural Health.
What legal services are located near the Verizon store in Richmond Heights?
Nearby legal services include Wallach John S PC, O'Leary, Shelton, Corrigan, Peterson, Dalton and Quillin, The Law Office of Tracy A. Brown, P.C., and Swafford Law Office.
Where is the Verizon store located in Richmond Heights?
The Verizon store is located at 1030 S Brentwood Blvd, Richmond Heights, MO 63117, United States.
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Certified February 22, 2026Yext Knowledge Graph
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