Verizon

4.4
231 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1314 E Independence in Republic, MO 65738

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
1314 E Independence St, Republic, MO
65738, United States

Hours

Reviews

4.4
230 reviews
5 stars
181
4 stars
13
3 stars
5
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly, helpful, and knowledgeable, there were significant complaints about poor service, untrained employees, and unresolved issues.

Efficiency

Some customers reported quick and efficient service, while others experienced long wait times and delays, particularly during busy periods.

Professionalism

Several reviews highlighted the professionalism and expertise of specific employees, but there were also complaints about a lack of professionalism from some staff members.

Sales Practices

Customers expressed concerns about aggressive sales tactics and misleading information regarding promotions and services.
  • KH
    Kendra Hicks
    Dec 29, 2025
    1.0
    Well never enjoyed this place I went to the monett one to get my phone theyvare wonderful their but here it's way to empty and weird atmosphere and you never feel welcome
  • RF
    Reta Fitzpatrick
    Dec 7, 2025
    5.0
    Super nice and very helpful. Takes time helping rather than rushing through.
  • NF
    Neta Ford
    Dec 3, 2025
    5.0
    The young man who is the manager is very professional. I had a few kinks with my new phone & he was very helpful helping me to resolve the issues that I had. Since I’m older & don’t understand all this new technology. He explained everything in away I could understand & told me what I needed to move my phone number from my old provider to my new phone. Highly recommend this business & wish that I could give more stars.
  • KF
    Karen Fulks
    Nov 24, 2025
    5.0
    Great service and very informative.
  • LB
    Linda Du Brul
    Jul 23, 2025
    5.0
    Easy process. Explained changes. Transferred info from old phone. Usual somewhat lengthy process but done efficiently and as quick as possible.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store at 1314 E Independence St, Republic, MO?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Does the Verizon store in Republic offer in-store or curbside pickup?

Yes, the store offers both in-store pickup and curbside pickup services.