Verizon

4.8
360 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Platte City, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1098 Branch St.

Details

  • Curbside pickupNot available

Location

Verizon
1098 Branch St, Platte City, MO
64079, United States

Hours

Reviews

4.8
357 reviews
5 stars
332
4 stars
7
3 stars
4
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Tomas and JT, for their exceptional knowledge, helpfulness, and professionalism.

Knowledgeable Staff

Many reviews highlighted the staff's expertise in resolving issues and providing detailed explanations about products and services.

Positive Experiences

The majority of customers reported great experiences, often mentioning that their needs were met efficiently and satisfactorily.

Service Speed

Several customers noted quick service, especially in data transfers and phone setups, contributing to a smooth experience.

Mixed Reviews on Management

While many praised individual staff members, there were complaints about the management's handling of issues, particularly regarding order fulfillment.
  • JN
    Jason Neasby
    4 days ago
    5.0
    Great customer service. Setup new phones and got me going.
  • DS
    Donna Simons
    Nov 14, 2025
    5.0
    Tomas helped me fix my phone today and was very helpful and managed to get my phone back to working again. Big Thank You Tomas!!
  • BC
    Bob Crockett
    Nov 11, 2025
    5.0
    Great service from Tomas and his assistant.
  • CW
    Cecelia Wing
    Oct 23, 2025
    5.0
    The staff at this location are knowledgeable and understanding.
  • BD
    Becky Dye
    Oct 23, 2025
    5.0
    Awesome salesman! Answered all questions! Trustworthy!

Frequently Asked Questions About Verizon

What products and services does Verizon in Platte City offer?

Verizon in Platte City offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services like bill payments, new lines, upgrades, device financing, and Verizon Wireless plans including 5G service.

Where is Verizon in Platte City located and what are their store hours?

Verizon is located at 1098 Branch St, Platte City, MO 64079. The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.