Verizon

4.8
366 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Platte City, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1098 Branch St.

Details

  • Curbside pickupNot available

Location

Verizon
1098 Branch St, Platte City, MO
64079, United States

Hours

Reviews

4.8
363 reviews
5 stars
338
4 stars
7
3 stars
4
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Tomas, for being friendly, knowledgeable, and helpful in resolving issues.

Store Experience

Many reviews highlighted a positive store atmosphere with efficient service and a willingness to assist customers with their needs.

Product Knowledge

Staff demonstrated a strong understanding of products and services, providing clear explanations and solutions to customer inquiries.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding the handling of specific issues, particularly related to order fulfillment and management responsiveness.
  • KW
    kevin westbrook
    Dec 26, 2025
    5.0
    Can’t say enough about the guys that work here, especially the manager. I know it can be frustrating dealing with cell phone providers, but these guys work their butt off and always kept my best interest in mind.
  • DJ
    Denise Jarrett
    Nov 26, 2025
    5.0
    Very helpful and friendly.
  • TL
    Trey Lawrence
    Nov 24, 2025
    5.0
    Great store, great staff
  • JN
    Jason Neasby
    Nov 19, 2025
    5.0
    Great customer service. Setup new phones and got me going.
  • DS
    Donna Simons
    Nov 14, 2025
    5.0
    Tomas helped me fix my phone today and was very helpful and managed to get my phone back to working again. Big Thank You Tomas!!

Frequently Asked Questions About Verizon

What products and services does Verizon in Platte City offer?

Verizon in Platte City offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services like bill payments, new lines, upgrades, device financing, and Verizon Wireless plans including 5G service.

Where is Verizon in Platte City located and what are their store hours?

Verizon is located at 1098 Branch St, Platte City, MO 64079. The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.