Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Ozark, MO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
389 reviews
5 stars
333
4 stars
21
3 stars
10
2 stars5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Natale, Kyle, and Emmett.
Technical Issues
Several reviews highlighted problems with data transfer and device activation, leading to customer frustration and loss of important information.
Store Experience
Customers appreciated the overall store environment, noting quick service and a well-organized layout.
Professionalism
Most staff were described as professional and patient, providing thorough assistance and addressing customer needs effectively.
Mixed Reviews
While many had positive experiences, some customers reported poor service or unresolved issues, indicating inconsistency in service quality.
- JCJake CarrollNov 1, 20255.0Emmit was great to work with. Thanks for taking care of everything
- DDDuhOct 22, 20255.0Natel was absolutely wonderful to help us!!!
- GLGlenn LaFolletteSep 3, 20255.0Efficient knowledgeable patient
- THTracey HaleJul 23, 20255.0Our rep. was very professional and friendly. Natele Leo was so helpful as much as possible. There was a glitch in the system, trying to get new devices activated. We were there 5.5 hours and half the issue was fixed we had to come back today to get the rest of devices in hopes the tech support would be able to get things done on their end. The entire time Natele was so friendly and tried his best to get us out the door the first time around. Because of reps like him, is the reason my husband and I did not get upset. Frustrated, we all were, but hopefully it will all be worth that. Thank you Natele Leo! Keep up the great work, because of you, Verizon got all stars, but you are the real one.
- JCJason CardozaJun 9, 20255.0I had a great experience signing up for a new cell phone plan and home Internet with Jim and Roxanne.
Frequently Asked Questions About Verizon
What products does Verizon offer at the Ozark, MO location?
Verizon in Ozark offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Ozark, MO?
Verizon is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What brands are available at Verizon Ozark store?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many more accessories brands like Otterbox, Casemate, and Urbanista.
What payment options are accepted at Verizon Ozark?
Verizon accepts payments via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa credit cards.
Does Verizon offer in-store pickup for online orders at the Ozark location?
Yes, Verizon provides in-store pickup services for customers at the Ozark store.
How can I schedule an appointment or manage my Verizon account for the Ozark store?
You can use the My Verizon app available on the Apple App Store or visit the quick scheduling link to manage appointments and services.
Does the Verizon Ozark store offer device recycling services?
Yes, the Verizon Ozark store offers electronic recycling services to customers.
Which nearby stores or places can I visit after shopping at Verizon in Ozark?
After visiting Verizon, you can explore nearby stores like Maurices (women's clothing), Five Below (discount and fashion accessories), and The Tech Bar SGF (electronics and computer store).
Are there any nearby dining options close to Verizon Ozark?
Yes, nearby dining options include Jersey Mike's Subs for sandwiches, Salvatore's Fresh Ristorante Italiano for Italian cuisine, and Buckingham Smokehouse BBQ for barbecue.
What nearby services are available for customers visiting Verizon in Ozark?
Nearby services include Commerce Bank ATM and Academy Bank for financial needs, Fantastic Sams Cut & Color for hair styling, and CoxHealth The Clinic at Walmart for medical care.