Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Ozark, MO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
391 reviews
5 stars
335
4 stars
21
3 stars
10
2 stars5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Natale, Emmett, and Nicole.
Activation Issues
Several reviews highlighted problems with activating new devices and transferring data, leading to frustration for some customers.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about long wait times and poor service in certain instances.
Product Knowledge
Customers appreciated the staff's expertise in helping them choose the right devices and plans, although some felt condescended to.
- TGTravis GilbertDec 18, 20255.0I bought 4 phones, 2 watches, and an IPad, and the system to get everything activated and paid for was an absolute mess but Natale was able to get everything straightened out to complete the process. I was there for over 2 hours while Natale was on the phone with multiple ppl from multiple departments and handled it very smoothly and made sure to keep me informed on what issues we were having with the system. I appreciate the time and effort Natale put into getting this done
- VBVictoria BoothNov 29, 20255.0Natale was super kind & helpful when upgrading. He was very knowledgeable & took the time to make sure we understood everything. Would absolutely recommend!
- JCJake CarrollNov 1, 20255.0Emmit was great to work with. Thanks for taking care of everything
- DDDuhOct 22, 20255.0Natel was absolutely wonderful to help us!!!
- GLGlenn LaFolletteSep 3, 20255.0Efficient knowledgeable patient
Frequently Asked Questions About Verizon
What products does Verizon offer at the Ozark, MO location?
Verizon in Ozark offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Ozark, MO?
Verizon is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What brands are available at Verizon Ozark store?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many more accessories brands like Otterbox, Casemate, and Urbanista.
What payment options are accepted at Verizon Ozark?
Verizon accepts payments via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa credit cards.
Does Verizon offer in-store pickup for online orders at the Ozark location?
Yes, Verizon provides in-store pickup services for customers at the Ozark store.
How can I schedule an appointment or manage my Verizon account for the Ozark store?
You can use the My Verizon app available on the Apple App Store or visit the quick scheduling link to manage appointments and services.
Does the Verizon Ozark store offer device recycling services?
Yes, the Verizon Ozark store offers electronic recycling services to customers.
Which nearby stores or places can I visit after shopping at Verizon in Ozark?
After visiting Verizon, you can explore nearby stores like Maurices (women's clothing), Five Below (discount and fashion accessories), and The Tech Bar SGF (electronics and computer store).
Are there any nearby dining options close to Verizon Ozark?
Yes, nearby dining options include Jersey Mike's Subs for sandwiches, Salvatore's Fresh Ristorante Italiano for Italian cuisine, and Buckingham Smokehouse BBQ for barbecue.
What nearby services are available for customers visiting Verizon in Ozark?
Nearby services include Commerce Bank ATM and Academy Bank for financial needs, Fantastic Sams Cut & Color for hair styling, and CoxHealth The Clinic at Walmart for medical care.