Verizon

4.7
389 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Ozark, MO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1960 W Retail Ln, Ozark, MO
65721, United States

Hours

Reviews

4.7
389 reviews
5 stars
333
4 stars
21
3 stars
10
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Natale, Kyle, and Emmett.

Technical Issues

Several reviews highlighted problems with data transfer and device activation, leading to customer frustration and loss of important information.

Store Experience

Customers appreciated the overall store environment, noting quick service and a well-organized layout.

Professionalism

Most staff were described as professional and patient, providing thorough assistance and addressing customer needs effectively.

Mixed Reviews

While many had positive experiences, some customers reported poor service or unresolved issues, indicating inconsistency in service quality.
  • JC
    Jake Carroll
    Nov 1, 2025
    5.0
    Emmit was great to work with. Thanks for taking care of everything
  • DD
    Duh
    Oct 22, 2025
    5.0
    Natel was absolutely wonderful to help us!!!
  • GL
    Glenn LaFollette
    Sep 3, 2025
    5.0
    Efficient knowledgeable patient
  • TH
    Tracey Hale
    Jul 23, 2025
    5.0
    Our rep. was very professional and friendly. Natele Leo was so helpful as much as possible. There was a glitch in the system, trying to get new devices activated. We were there 5.5 hours and half the issue was fixed we had to come back today to get the rest of devices in hopes the tech support would be able to get things done on their end. The entire time Natele was so friendly and tried his best to get us out the door the first time around. Because of reps like him, is the reason my husband and I did not get upset. Frustrated, we all were, but hopefully it will all be worth that. Thank you Natele Leo! Keep up the great work, because of you, Verizon got all stars, but you are the real one.
  • JC
    Jason Cardoza
    Jun 9, 2025
    5.0
    I had a great experience signing up for a new cell phone plan and home Internet with Jim and Roxanne.

Frequently Asked Questions About Verizon

What products does Verizon offer at the Ozark, MO location?

Verizon in Ozark offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon in Ozark, MO?

Verizon is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.