Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at O Fallon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
180 reviews
5 stars
118
4 stars
21
3 stars
12
2 stars
4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the in-store staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Darius, Don, and Samantha.
Billing Issues
Several reviews highlighted ongoing problems with billing and account management, leading to frustration and dissatisfaction among customers.
Store Experience
Customers appreciated the clean facilities and quick service, often noting minimal wait times and efficient assistance.
Technical Support
While some customers received excellent help with technical issues, others reported dissatisfaction with the resolution of their problems.
- HLHollie Campbell- LewisDec 31, 20255.0Excellent service! Fun and friendly workers who know their phones
- JBJohnny BDec 1, 20251.0Just bought a phone from Verizon and when I asked them if they can transfer my old phone info to my new phone, they said sure, but it's going to cost $30. So I just bought a new phone from you and I was charged a $40 connection fee and now you want to charge me an additional $30 to transfer everything from my old phone to my new phone?!!! I think it's time to check what the other phone carriers charge. That's not what I call good customer service!
- CLCraig LanhamSep 9, 20255.0Ran in real quick, needed accessories before I started driving to Albuquerque. Don had me squared away pretty fast. I do appreciate that !
- JBJan BaniakAug 22, 20255.0Darius was my Verizon Technician . He is a very knowledgeable, fair and extremely efficient professional. Darius has an amazing ability to relate and communicate. My appointment made a very positive impression and was a very enjoyable experience. Customer care went well beyond my expectations. I left with a much greater understanding of my new IPhone 16 and an appreciation of Verizon thanks to Darius. He is a fantastic brand ambassador for Verizon or for any company he would choose to represent. I not only love my new iPhone, I understand it a lot better!!
- RRrazorwheels2Aug 17, 20255.0Facility is clean with plenty of parking. We worked with Darius, he was kind and patient as we worked through the best and cheapest way to make our phone plan work for our family. He helped talk through each charge on the bill calculating each section making it easier to understand; he also helped find the best phone deals.
Frequently Asked Questions About Verizon
What brands of smartphones can I find at the Verizon store in O'Fallon?
You can find the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and the Samsung Galaxy S23 at the Verizon store in O'Fallon.
What are the Verizon store hours in O'Fallon?
The Verizon store in O'Fallon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What services does the Verizon store in O'Fallon provide for businesses?
The Verizon store offers business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans tailored for business needs.
How can I schedule an appointment at the Verizon store in O'Fallon?
You can schedule an in-store appointment online or use the My Verizon app for convenience before visiting the store.
What delivery and pickup options are available for online orders at the Verizon O'Fallon store?
Online orders can be picked up in-store, shipped with free 2-day shipping, collected from express lockers, or delivered the same day in select areas.
Does the Verizon store in O'Fallon accept mobile NFC payments and debit cards?
Yes, the store accepts mobile NFC payments, debit cards, and does not require cash-only transactions.
What nearby places can I visit around the Verizon O'Fallon store?
Nearby you can find Ocean Nails & Spa, Smoothie King, Panera Bread, and St. Louis Bread Co., great options for beauty treatments and dining before or after your visit.
Are there convenient shipping and printing services close to Verizon O'Fallon?
Yes, FedEx Office Print & Ship Center and UPS Access Point location are nearby for your shipping and printing needs.
Where can I find fast food and casual dining options near the Verizon store in O'Fallon?
You can enjoy nearby dining at Golden Corral, Qdoba, Jimmy John's, and Soulard Gyro, offering diverse fast food and casual restaurant options.
Does the Verizon O'Fallon store provide support for mobile plan services?
Yes, the store offers mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.