Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our O Fallon store today.
Location
Cricket Wireless Authorized Retailer
2005 Highway K, O Fallon, MO
63366, United States
Hours
Reviews
4.5
186 reviews
5 stars
149
4 stars
14
3 stars
7
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Chris, Nick, and Stacey going above and beyond.
Employee Performance
Several reviews highlighted outstanding service from specific employees, particularly Chris and Stacey, who were noted for their patience and ability to resolve issues quickly.
Store Experience
Customers generally reported positive experiences at the store, appreciating the quick service and the ability to handle multiple customers effectively, although some noted long wait times when the store was busy.
Mixed Feedback on Pricing
While many customers were satisfied with the service, some expressed concerns about pricing and felt that certain charges were not clearly communicated.
Inconsistent Experiences
A few reviews indicated dissatisfaction with service quality, particularly mentioning issues with specific employees and experiences that did not meet expectations.
- WWWadeOct 18, 20253.0Cricket is Great! However if you go to this store, refuse Kevin, he will mess up your account and have you waiting for hours! I left without complete service from him and had it done in 15 minute's at home!
- JDjon deakAug 10, 20255.0We have had a great experience with this store thanks to nick, he got us switched over to cricket last year effortlessly and then got us hooked up with a new phone 2 weeks ago for my son and then helped me upgrade to a better phone yesterday, easily the best cell phone guy ive ever dealt with and he definately deserves a raise, im sure there are others like me that go to this store only because hes there. Cant think him enough for always helping and being easy to work with, he goes above and beyond to help people out, if youre planning on going here, make sure to ask for nick, you will be happy you did
- BLBailey LumleyJun 26, 20251.0Unfortunately this store wasn’t the issue but the people through the chat on the website are incredibly unhelpful and rude. since there is no other way to report them to their supervisor this is where I have ended up. Alex spent a total of 10 seconds in the chat before he just completely disconnected. I don’t type very fast but am currently unable to call. Rude. Polly was rushing and very rude with the way she was communicating and giving false information, saying the chat will disconnect if I change pages. Rose at least tried to help me and Ms. Grace was super nice and considerate. Alex and Polly really pissed me off especially with how little this website actually works.
- SNShanna NelsonApr 22, 20225.0Stacey was extremely helpful at upgrading our phone's and helping us save money on our monthly plan! Highly recommend going to her! 😊
- JJJanet JacksonOct 12, 20185.0Great and helpful !
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in O'Fallon offer?
They offer customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is the Cricket Wireless Authorized Retailer located in O'Fallon, MO?
It is located at 2005 Highway K, O'Fallon, MO 63366, US.
What are the store hours for Cricket Wireless Authorized Retailer in O'Fallon?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
When did the Cricket Wireless Authorized Retailer at 2005 Highway K open?
The store opened on May 17, 2022.
Does Cricket Wireless Authorized Retailer in O'Fallon require a long-term contract?
No, they offer plans with no annual contract.
What is the phone number to contact Cricket Wireless Authorized Retailer in O'Fallon?
The main phone number is +1 636-379-2520.
Where can I find more information or shop online for Cricket Wireless in O'Fallon?
You can visit their store webpage at https://www.cricketwireless.com/stores/mo/o-fallon/2005-highway-k
What nearby restaurants can I visit before or after shopping at Cricket Wireless in O'Fallon?
Nearby dining options include Motley’s Kitchen (barbecue), St Louis Kolache (bakery and breakfast), Nancy's Pizza (pizza and American food), and Thai Jasmine LLC (Asian cuisine).
Are there any nearby services that might be useful when visiting Cricket Wireless in O'Fallon?
Yes, nearby services include Liberty Tax for financial services, Nesco Resource for employment agencies, and Milan Laser Hair Removal for skincare.
What are some local attractions or shops near Cricket Wireless Authorized Retailer at 2005 Highway K, O'Fallon?
Nearby points of interest include building supply store Instyle Blinds Shutters Drprs and the bakery Philly Pretzel Factory O’Fallon, both good spots to visit around your shopping trip.