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VCA All Creatures - Cloud Animal Hospital

4.4
(240 reviews)
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Business Details

2205 Highway K, O'Fallon, MO
63368, United States
(636) 614-4908
https://vcahospitals.com/all-creatures
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About

VeterinariansVeterinary Clinics & HospitalsPet GroomingVCA Animal Hospitals
Visit us at VCA All Creatures - Cloud Animal Hospital, where your pets can receive expert veterinary care in O’Fallon, MO. Our team provides grooming, nutritional counseling, dental & diabetes care, and advanced care services. Our preventive care includes vaccinations, flea & tick control, care for adult & senior pets, and wellness exams, integrated with weight management programs to keep your pets in optimal health. Our digital radiology equipment, in-house laboratory, and pharmacy support our commitment to your pet’s health, enabling swift diagnostics and treatment. Schedule your visit with our O'Fallon vet today.

Location

VCA All Creatures - Cloud Animal Hospital
2205 Highway K, O'Fallon, MO
63368, United States

Hours

Reviews

4.4
240 reviews
5 stars
195
4 stars
11
3 stars
5
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Feedback is mixed regarding staff professionalism; while some customers praise the caring and compassionate nature of the staff, others report rude or unhelpful interactions.

Quality of Care

Many customers appreciate the quality of care provided by specific veterinarians, particularly Dr. Miller and Dr. Baggett, but some express dissatisfaction with rushed appointments and perceived lack of thoroughness.

Pricing Concerns

Several reviews mention that the services are perceived as overpriced, with some customers feeling that they did not receive value for the money spent.

Compassionate Service

Numerous customers highlight the compassionate care their pets received, especially during difficult times, indicating a strong emotional connection and support from the staff.

Appointment Availability

There are complaints about difficulty in securing timely appointments, particularly for urgent care, leading some customers to seek alternative veterinary services.
  • SG
    Ski Guy
    Nov 22, 2025
    1.0
    Absolutely terrible experience. Ran a few minutes late because they confirmed the wrong time. Would even see my puppy. Arrogant, rude. Im in shock.
  • NH
    Nikki Heinz
    Sep 20, 2025
    5.0
    Im so happy with this location. I live close but I would travel to come here. All the people who work here are professional and caring. Dr. Baggett is wonderful. They all made the last few months of my best friends life as comfortable as possible. The day we let him go, while extremely difficult, was also peaceful. My son and I had never put a pet down so went into the building with not much of an idea on what would happen. But they made sure to explain and did it with kindness love and compassion. I will continue coming here and will always recommend to others. Thank you all for loving my Foofat and helping him as much as you could this year.
  • NN
    Nicole
    Sep 17, 2025
    1.0
    Overpriced and poor quality of care. We used to take all of our pets here until we had a couple of negative experiences with their care. We brought our one dog in for an anal gland infection and they expressed his anal glands and gave us an antibiotic prescription. After about a month I manually expressed his anal glands at home because I noticed he had been scooting again. A lot of blood came out again meaning there was an infection still present, so I stopped expressing his gland and called the vet right away. They said they could have a technician finish the expression and get an antibiotic prescription started again for him. When we went in the technician took him back and finished the anal gland expression and said she didn't see any blood. Then they didn't want to give us antibiotics for our dog and it cost us $70 for the technician to finish what I could have done at home for free. After that we were livid with the lack of care and pulled all of our business from this vet. We have now found an amazing vet that is wayyyyy more affordable and actually cares about our pets. Our new vet offered to do a flush and infusion of the anal sac to clear the infection out, an option that was never mentioned from the VCA. After that we have not had any issues with reoccurring infections for our dog. I highly recommend taking your business elsewhere if you care about your animals.
  • LB
    Lucy Becker
    Jul 8, 2019
    5.0
    They are always excellent with everything they do!
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Frequently Asked Questions About VCA All Creatures - Cloud Animal Hospital

What types of pets does VCA All Creatures - Cloud Animal Hospital provide care for?

We provide expert veterinary care for cats, dogs, pocket pets, and rabbits.

What veterinary services are offered at VCA All Creatures - Cloud Animal Hospital?

Our services include general care, vaccinations, dental and diabetes care, advanced care, grooming, flea & tick control, preventive wellness exams, and weight management programs.

Brand Certified Facts from VCA All Creatures - Cloud Animal Hospital

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