Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Nixa, MO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
249 reviews
5 stars
200
4 stars
14
3 stars
7
2 stars
4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude behavior from some employees, leading to a mixed perception of service quality.
Store Environment
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
Problem Resolution
Several customers reported that issues were resolved efficiently, often with staff going above and beyond to assist, although some faced significant challenges.
Product Knowledge
Employees were generally recognized for their product knowledge, helping customers make informed decisions about their purchases.
- PSpenny stewartNov 10, 20255.0Walked in was taken care of right away! Drew was my technician, I upgraded to a new phone, he was very helpful and very knowledgeable .By the time I left I had met and spoke with all the techs and manager. They were all so kind, I could see they are a great team and each of them enjoyed being at work and really like what they do.! They are an awesome group of people! Nothing I can say would tell you of the nice experience I had! Go see for yourself! š
- ECElsie CooperNov 10, 20255.0Came into Verizon and worked with Gage and he did an awesome job. I really appreciated it.
- GKGeorge KipillaOct 25, 20255.0Great customer service
- GHGabe HerndonOct 1, 20255.0Went in for a new phone and the gentlemen in the store were more than friendly and helpful. Felt like I was dealing with a couple of old buddies.
- BBBryan BraithwaiteSep 18, 20255.0Went into consider switching from AT&T. David did a great job helping me. Their base pricing matches the ādiscounted pricingā I currently getting with AT&T. I had a terrible experience at the Nixa AT&T location. The one employee seem bored and bothered when I asked about phone upgrades. David has a friendly and helpful attitude.
Frequently Asked Questions About Verizon
What types of products does Verizon offer at the Nixa, MO location?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What are the operating hours for the Verizon store in Nixa, MO?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online order in-store at the Verizon Nixa location?
Yes, the store offers in-store pickup services.
What payment options are accepted at the Verizon store in Nixa, MO?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi to customers.
What brands of devices and accessories does Verizon carry at this location?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
Is the Verizon store in Nixa welcoming to LGBTQ customers?
Yes, the store welcomes LGBTQ customers.
Are there any nearby dining options to Verizon on N Massey Blvd?
Yes, nearby dining options include Pitts BBQ, El Puente Mexican Restaurant, and Subway, which you might enjoy before or after your visit.
Can I visit other shops near Verizon for more shopping or services?
Nearby shops include Artisan Jewelers for jewelry, Justified Boutique for clothing, and Bruner's Hallmark for gifts.
Are there beauty and wellness services near the Verizon store in Nixa?
Yes, nearby options include Envy Salon, California Nails, Nixa Neuromuscular Massage & Spa, and Stephanie-Jo Healing Hands Massage Therapy.