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Brand Certified

Verizon

4.3
(200 reviews)

Business Details

3101 Lusk Drive, Neosho, MO
64850, United States
(417) 451-2259
https://www.russellcellular.com/store-locations/neosho-mo

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3101 Lusk Dr in Neosho, MO 64850

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
3101 Lusk Drive, Neosho, MO
64850, United States

Hours

Reviews

4.3
200 reviews
5 stars
156
4 stars
10
3 stars
6
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Amanda, Jaylen, and Keira.

Sales Experience

Several reviews highlighted positive experiences with purchasing new phones and getting better deals, although some customers reported issues with billing and promotions.

Staffing Issues

There were complaints about long wait times and insufficient staffing during busy periods, leading to frustration among customers.

Store Hours

Customers expressed dissatisfaction with the store's hours, noting instances where the store was closed during posted business hours.
  • SS
    SweetCheeks4
    Feb 5, 2026
    5.0
    Amanda is such an amazing worker and seller! She hooked me up with the IPhone 17 pro max! Love it and love her! πŸ’•πŸ«ΆπŸΌ
  • SC
    Shayale Cook
    Jan 7, 2026
    5.0
    We were paying WAY too much for our T-Mobile bill so I walked into the Neosho location and asked if they could beat our current bill. A little later, we walk out with 3 of the NEWEST iPhones and our bill is $100 dollars cheaper. Cordell and his manger were a great help!
  • JV
    John Vance
    Dec 24, 2025
    5.0
    Made things so easy for me.
  • RM
    Rene mollineaux
    Dec 10, 2025
    1.0
    Really not even worth the one star to be honest. First there was a young guy that was waiting on us and he wasn't listening to us and what was being said to him. The woman that was in charge was helping another couple plus helping the young guy that was helping us. We had told them that we wanted a z fold cause it was a Christmas gift well she closed everything out and didn't include the z fold . She said if she redid everything that would hurt her commission. And told me to wait 2 to 3 months and then do my trade in. So because they messed up and she didn't want to loose her commission I didn't get a z fold or my Christmas gift. So tell me is this the proper way to get new customers ? I'm extremely upset and dissatisfied. I don't know if the phone I have now will even last that long.
  • DV
    Darlene Villa
    Oct 9, 2025
    1.0
    Rude not offered any deals

Frequently Asked Questions About Verizon

Where is the Verizon store located in Neosho, MO?

The Verizon store is located at 3101 Lusk Drive, Suite 111, Neosho, MO 64850.

What are the operating hours of the Verizon store in Neosho?

The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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