Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3101 Lusk Dr in Neosho, MO 64850
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
190 reviews
5 stars
148
4 stars
10
3 stars
6
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Jaylen, Amanda, and Cheyenne.
Staffing Issues
Several reviews highlighted concerns about understaffing, leading to long wait times and poor service experiences.
Communication Problems
Customers reported issues with unclear communication regarding promotions and billing, leading to frustration and dissatisfaction.
Store Hours
There were complaints about the store not being open during posted hours, causing inconvenience for customers.
Technical Assistance
Customers appreciated the technical support provided, with many noting that staff were able to resolve issues efficiently.
- DVDarlene VillaOct 9, 20251.0Rude not offered any deals
- WRwilliam ralstonOct 1, 20255.0Extremely helpful, Knowledgeable, and very kind.
- MAMichael AdamsSep 19, 20255.0Amanda was very helpful in updating my account. Very knowledgeable and helpful. Thanks
- CCCherylAug 18, 20255.0Awesome people to work with! Very knowledgeable and give you exactly what your looking for in cell service. Highly recommend seeing Amanda at Verizon in Neosho; she is the best!
- MEMark EsslingerAug 17, 20255.0Very friendly and helpful staff. Thank you.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Neosho, MO?
The Verizon store is located at 3101 Lusk Drive, Suite 111, Neosho, MO 64850.
What are the operating hours of the Verizon store in Neosho?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What services does the Verizon store in Neosho offer?
They offer wireless service, mobile service, home phone service, home internet, and account analysis.
Which mobile phone brands are available at Russell Cellular in Neosho?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG products.
Does Russell Cellular in Neosho provide in-store pickup?
Yes, they offer in-store pickup services for your convenience.
What payment options are accepted at the Verizon store in Neosho?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is the Verizon store in Neosho wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby restaurants could I visit before or after shopping at the Verizon store?
You can visit El Charro for Mexican cuisine, Long John Silver's for seafood, Denny's for classic American dining, or Brain Freeze - Hawaiian Shave Ice for desserts.
Are there nearby services for shipping or mailing near the Verizon store in Neosho?
Yes, UPS Authorized Shipping Outlet and Mailbox Express are both nearby for courier, shipping, and printing services.
What other mobile phone stores are near Russell Cellular in Neosho?
Nearby mobile phone stores include Verizon, T-Mobile, and Russell Cellular itself.