Geek Squad

2.7
15 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.

Location

Geek Squad
151 Highlands Blvd Dr, Manchester, MO
63011, United States

Hours

Reviews

2.7
15 reviews
5 stars
4
4 stars
2
3 stars
1
2 stars
1
1 star
7
  • HS
    Haley schulte
    Nov 30, 2021
    1.0
    I am utterly frustrated with geek squad, I sent my chromebook to get fixed and they had it for over a month and sent it back to me broken, I am extremely angry because I spent money for them to send it to get fix and I get it back the exact same way. I will never give my stuff to geek squad to fix ever again.
  • CB
    Christopher Bachmann
    Nov 2, 2021
    1.0
    Terrible experience. I contacted Geek Squad for assistance online then was helped by a virtual agent. They logged into my computer and spent approximately 25 minutes working. Then my computer restarted and the program still did not work and I received an email that they were finished. I was not given the chance to test that Google Chrome worked and the tech did not provide me with an update. I then started a chat on my phone and was told to take the chat to my computer. I did so, then was told to call the store. I then called the store and the pre-recorded message told me to go online. At this point I began asking for a manager. I called the store and spoke to multiple people and was ultimately hung up on after waiting for 24 minutes to speak to a manager. Everyone that I spoke to wanted an explanation and gave me a hard time. I am probably going to cancel my service after this as my computer is still not fixed.
  • JS
    Jonny Silveus (SiliconJon)
    Sep 3, 2021
    1.0
    Way too many issues of the unethical kind in my experiences and opinion
  • MJ
    Maureen Jordan
    Sep 27, 2017
    5.0
    I had an urgent problem and was able to go to Best Buy within the hour. The Geek Squad technician quickly fixed my problem. Best yet? There was no charge as he said it was included as a free consultation. Can't ask for more!

Frequently Asked Questions About Geek Squad

What tech services does Geek Squad provide at 151 Highlands Blvd Dr, Manchester, MO?

Geek Squad offers repair, installation, and setup services for computers, tablets, TVs, home theater systems, car stereos, GPS, cell phones, and home appliances at this location.

Is the Geek Squad location at 151 Highlands Blvd Dr open to customers?

Currently, the Geek Squad at this address is closed and not operating on any day of the week.