Geek Squad

3.1
31 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1608 NW Chipman Rd, Lees Summit, MO
64081, United States

Hours

Reviews

3.1
31 reviews
5 stars
12
4 stars
4
3 stars
2
2 stars
2
1 star
11
  • JJ
    Jeff Jones
    Sep 15, 2025
    1.0
    Samsung fridge died on me. Bought from Best Buy. After hours of being on the phone I was told I needed to go to the store to schedule a home visit. I go to the store and they tell me they can't schedule it because I have to pay $125 before they even would schedule the repair that is under warranty. Then I have to get back on the phone again while at the store. To make matters worse of having no fridge, they tell me it will be a week before they can even come out and then would have to order parts which may take another week or two. I could pick up the phone today and have a service guy out here tomorrow at the latest. Do better Best Buy / Geek Squad.
  • JB
    Jacob B
    Aug 13, 2025
    1.0
    Wish could give 0 stars. I work in IT. Customer contacted me yesterday after just getting brand new computer from geek squad. Complete windows db corruption to the point can't guest reset via software. We are having to blow everything away and do an iso blast of win 11. How I know it was geeksquad. The recovery point they left said geeksquad. I restored, checked, and saw corruption was there. Will be letting customer know to leave a review and to fight the service charge.
  • JH
    Jane Herman
    Jun 2, 2025
    4.0
    Good
  • PS
    Pamela Stine
    Jun 9, 2018
    5.0
    Had to replace my old computer. The Geek Squad techs that helped me were pleasant, polite, and professional! They gave me several options for a new computer, and helped me to download the files from my old computer to the new one, so I didn't lose any important documents or photos! They made a difficult situation much easier!!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at this location offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, appliance, and television repair, as well as data recovery and computer support.

How can I schedule a service with Geek Squad at this Best Buy location?

You can schedule Geek Squad services either in store at 1608 NW Chipman Rd or online through their website.