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Best Buy

4.0
(2639 reviews)

Business Details

1608 NW Chipman Rd, Lees Summit, MO
64081, United States
(816) 524-1744

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1608 NW Chipman Rd, Lees Summit, MO
64081, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.0
2,639 reviews
5 stars
1,348
4 stars
618
3 stars
305
2 stars
114
1 star
254
  • AC
    Anisa Copeland
    Apr 25, 2026
    5.0
    Jack & Ethan were amazing! Really great help. Got my computer fixed quickly!
  • BF
    Beverly Floyd
    Apr 21, 2026
    1.0
    Best Buy TV salesman encouraged me to get a Best Buy credit card to earn reward dollars then use them against my current purchase. Turns out you get those reward certificates on the 15 day after purchase and can only use those reward dollars against that purchase within 15 days of a credit card purchase. You don't have the new credit card nor a statement. Now I'm stuck with those reward dollars and have to pay the full credit card balance. There is no remedy through their customer service.
  • DD
    D Danner
    Apr 15, 2026
    5.0
    I recently purchased a gorgeous new Lenovo laptop at the Lee's Summit, Missouri store. Sales Representative Kaylee was very knowledgeable and answered every question! She explained everything in detail to help me choose the perfect laptop! She greatly assisted me in obtaining my new Best Buy credit card on-sight as well! Kaylee was very kind, patient and thoughtful! Thank you so very much, Kaylee, for helping me!! I highly recommend the Lee's Summit, Missouri store for outstanding customer service!!
  • JC
    Johnathan Crawford
    Mar 17, 2026
    1.0
    Ken needs to learn professionalism and customer service. Giving a customer attitude for asking about something is very unprofessional
  • DH
    David Hair
    Mar 4, 2026
    1.0
    They’ve lost a long time customer. Customer service or help in general is gone. I bought a pair of headphones that never arrived. I have security cameras at all entrances of my home. I was told they were fixing it and they would reach out to get information to process my refund and at midnight I get an email that I am not getting help and to contact the police. Well I already did as soon as the package never arrived. Bestbuy still owes me money for the product and they have made it a living hell to simply get a product I purchased weeks ago that I still do not have. Do not go here. It’s a scam and they just steal your money

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Lees Summit?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy Lees Summit.

Does Best Buy Lees Summit offer same day pickup services?

Yes, Best Buy Lees Summit provides same day pickup services for your convenience.

Brand Certified Facts from Best Buy

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Certified April 26, 2026Yext Knowledge Graph
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