Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Lebanon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
287 reviews
5 stars
167
4 stars
38
3 stars
29
2 stars
14
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude and unhelpful interactions.
Sales Practices
Concerns about aggressive upselling and miscommunication regarding pricing and promotions.
Staff Knowledge
Staff generally knowledgeable, but some customers felt they were not adequately trained to assist with specific issues.
Store Experience
Inconsistent experiences reported; some customers appreciated the friendly atmosphere while others faced long wait times and unresolved issues.
Technical Support
Customers expressed frustration with the lack of effective technical support and resolution for phone issues.
- JJJohn Jordan2 days ago5.0Guy knew exactly what he was doing and fixed the problem with ease.
- PHPatricia HatchSep 18, 20251.0This has always been our go to store for years, but not anymore after today. I am a 12 verizon user. My husband who is not a well man needed help with his phone today, or we were going to add another line. We sat there for 37 minutes and was never waited on. There were three workers and the manager. There was one boy helping a customer, while the other three helped a husband and wife. I have noticed before and even today, the manager is more interested in controlling everything, then helping the customer. Two customers came in and probably found out how long the wait was and left. Finally after 37 minutes, we left too. The manager made no response or jester to try and get us to wait. If verizon does not make changes asap, I see that store closing. We will be using another store fromvnow on. I feel one of the three clerks could have came and helped us as well, even if it was the manager.
- KKKristenSep 16, 20255.0My phone quit working after only a little over 3 months of using it. I went to the Osage beach Verizon, and the dude in there told me it would be over $800 dollars to upgrade/get a new phone. I called Lebanon, and talked to a man named Alex. Man acted like he actually cared about my problem and DID want to help. We drove to Lebanon, he was able to upgrade my phone for $0, and a service fee that was only $150. Very professional. The best. On top of everything, Alex stayed 30 minutes past the time he was supposed to go home, just to help us.
- LDLISA DAVISJul 20, 20255.0Excellent service
- KWKathryn WilliamsJul 16, 20255.0Fantastic Service with Very Nice and Helpful People!!
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Lebanon, MO?
The Verizon store in Lebanon is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What popular smartphone brands does Verizon Lebanon offer?
Verizon Lebanon offers popular smartphone brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at the Verizon Lebanon store?
Yes, you can schedule an in-store appointment online or visit the store directly to get assistance.
What delivery and pickup options are available for online orders at Verizon Lebanon?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your online orders.
What types of products does Verizon Lebanon offer for business customers?
Verizon Lebanon offers business cell phones, mobile hotspots, tablets, and laptops to meet various business needs.
What payment methods are accepted at Verizon Lebanon?
Verizon Lebanon accepts payments via check, debit card, and mobile NFC payments; cash payments are not required exclusively.
What mobile and internet plans does Verizon Lebanon provide?
Verizon Lebanon offers mobile plans, wireless internet plans, and voice plans to suit different connectivity needs.
Which nearby restaurants can I visit before or after shopping at Verizon Lebanon?
Nearby restaurants include El Charro Mexican Restaurant, Sushi House, Sonic Drive-In, Dairy Queen, Taco Bell, and Bamboo Garden.
What nearby stores or services can I explore around Verizon Lebanon?
Around Verizon Lebanon, you will find AutoZone for auto parts, National TV Sales & Rental for electronics, Freedom Comics, Discount City Bin Store, Tailor Stamped boutique, and Lebanon Books.
Are there any nearby financial or insurance agencies close to Verizon Lebanon?
Yes, nearby financial and insurance services include Scott McCowan - Missouri Farm Bureau Insurance, Jim Anthony - Missouri Farm Bureau Insurance, World Finance, Access Home Health Agency, and Title Cash.