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Brand Certified

Verizon

4.0
(377 reviews)

Business Details

809 S Jefferson Ave, Lebanon, MO
65536, United States
(314) 236-0232

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Lebanon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
809 S Jefferson Ave, Lebanon, MO
65536, United States

Hours

Reviews

4.0
377 reviews
5 stars
230
4 stars
41
3 stars
30
2 stars
19
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude and unhelpful interactions.

Sales Practices

Concerns about aggressive upselling and miscommunication regarding pricing and promotions.

Store Experience

Inconsistent experiences reported; some customers appreciated the friendly atmosphere, while others felt neglected or misled.

Technical Support

Customers expressed frustration with the lack of effective technical support and resolution of issues.
  • KK
    Kalletti konfeti
    Dec 9, 2025
    2.0
    Laughed at me and my wife. We could see them staring and giggling right at us. Low key rude.
  • JJ
    John Jordan
    Nov 21, 2025
    5.0
    Guy knew exactly what he was doing and fixed the problem with ease.
  • PH
    Patricia Hatch
    Sep 18, 2025
    1.0
    This has always been our go to store for years, but not anymore after today. I am a 12 verizon user. My husband who is not a well man needed help with his phone today, or we were going to add another line. We sat there for 37 minutes and was never waited on. There were three workers and the manager. There was one boy helping a customer, while the other three helped a husband and wife. I have noticed before and even today, the manager is more interested in controlling everything, then helping the customer. Two customers came in and probably found out how long the wait was and left. Finally after 37 minutes, we left too. The manager made no response or jester to try and get us to wait. If verizon does not make changes asap, I see that store closing. We will be using another store fromvnow on. I feel one of the three clerks could have came and helped us as well, even if it was the manager.
  • KK
    Kristen
    Sep 16, 2025
    5.0
    My phone quit working after only a little over 3 months of using it. I went to the Osage beach Verizon, and the dude in there told me it would be over $800 dollars to upgrade/get a new phone. I called Lebanon, and talked to a man named Alex. Man acted like he actually cared about my problem and DID want to help. We drove to Lebanon, he was able to upgrade my phone for $0, and a service fee that was only $150. Very professional. The best. On top of everything, Alex stayed 30 minutes past the time he was supposed to go home, just to help us.

Frequently Asked Questions About Verizon

What are the store hours for the Verizon store in Lebanon, MO?

The Verizon store in Lebanon is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

What popular smartphone brands does Verizon Lebanon offer?

Verizon Lebanon offers popular smartphone brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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