Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Kirkwood for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
182 reviews
5 stars
100
4 stars
19
3 stars
10
2 stars
7
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Efficiency
Customers reported long wait times and inefficient service, with some expressing frustration over being ignored or receiving incorrect information.
Product Issues
Several customers experienced problems with products, including receiving unusable devices and difficulties with phone setups.
Staff Knowledge
While some staff members were noted for their knowledge and professionalism, others were described as unhelpful or dismissive.
Store Environment
The store was generally described as clean and well-organized, but some customers felt that staff could be more attentive.
- DODanny Overy5 days ago5.0Great service for a new phone
- NWNanc Tichacek WilliamsNov 6, 20255.0100% difference to the Lemay ferry store we had just left. There were multiple staff members and it is a well stocked and displayed store. I'm sad I did not recall our salesperson name because I would definitely give him a positive shout out! We will sure will be returning!
- KPKaren PaulOct 28, 20253.0Really wasn't listening to what I was saying.
- DRDrae RackzSep 1, 20255.0Tim assisted me and had the best customer service. Great Guy To Work With
- CBChris BAug 8, 20255.0This is my new go-to Verizon location! I spent hours on the phone with Verizon customer service, who couldn't fix the issue with my phone. The employee and manager figured out the problem within 5-10 minutes. The management at this store is top notch!
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Kirkwood?
The Verizon store in Kirkwood is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products does the Verizon Kirkwood store offer?
The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices such as cell phones, mobile hotspots, tablets, and laptops.
What services are available at the Verizon Kirkwood store?
Verizon Kirkwood provides mobile plans, wireless internet plans, and voice plans to meet your communication needs.
Can I order online and pick up my purchase at the Verizon Kirkwood store?
Yes, you can buy online and pick up your order in store. Express lockers, free 2-day shipping, and same-day delivery in select areas are also available.
How can I schedule an in-store appointment at the Verizon Kirkwood store?
You can schedule an in-store appointment online through Verizon's website or through the My Verizon app.
Does the Verizon Kirkwood store accept different payment methods?
Yes, the store accepts payment by check, debit card, mobile NFC payments, and other cashless payment methods.
Is free Wi-Fi available at the Verizon Kirkwood location?
Yes, free Wi-Fi is offered at the Verizon Kirkwood store for customer convenience.
What nearby places can I visit before or after visiting Verizon Kirkwood?
Nearby you can visit Visionworks - Kirkwood Commons for optometry services, Raising Cane’s for fast food chicken, and 7 Brew Coffee for coffee.
Are there convenient shopping options close to Verizon Kirkwood?
Yes, shoppers can visit Target Store Kirkwood, T.J.Maxx, or Dollar Tree which are all nearby the Verizon store.
What medical centers and health services are near Verizon Kirkwood?
Nearby medical centers include St. Louis Specialty Surgical Center and Mercy Clinic Primary Care at 1001 S. Kirkwood, providing various health and medical services.