Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Kansas City’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
387 reviews
5 stars
303
4 stars
32
3 stars
10
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting individuals like Alexis, John Paul, and Brandon.
Knowledgeable Staff
Several reviews noted the staff's expertise in resolving issues and providing guidance on phone options and plans.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, including poor service and feeling mistreated.
Long Wait Times
A few customers mentioned long wait times and crowded conditions in the store, which affected their overall experience.
Product Availability
Some reviews indicated dissatisfaction with the availability of products and the store's inventory.
- KKkriz kruzJan 5, 20265.0I came in the other day when my old phone stopped working and was taken care of by Alexis and Jonas, this verizon has the best staff! knowledgeble and proffesional! I came out with my new iphone and paid way less than just having to replace my old one!
- JAJo AwesomeDec 19, 20255.0Heather treated me like a good friend and I only came in to ask about the current deals.
- AFAdmir FerizajDec 18, 20255.0Wade and Matthew thank you thank you I can’t say thank you enough they helped me do a claim and they know what they are doing this is my 3 stop due to people just keep saying I can’t help you well wads and Matthew definitely helped me god Bess
- CTCharlie TurnerNov 9, 20255.0I went in today to get a new phone. Alexis was an absolute doll and pleasure to work with. I had a horrible experience last weekend upgrading my mom's phone at the Liberty Mo store. There was an error that wasn't corrected. Alexis discovered it and corrected it immediately. She was professional, patient, knowledgeable and I truly appreciate her. I won't go anywhere else if I'm in the market for a new phone. Thank you Alexis for making this experience smooth and easy. Thank you for all your help. I hope you get a raise or a bonus because you deserve it x 10.
- KDKaren DunhamNov 7, 20255.0Alexis. Did a excellent job. Would definitely recommend her. Very good customer service. I had a very good experience. High rating.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Kansas City?
The Verizon Cellular Sales store is located at 5170 N Oak Trafficway, Kansas City, MO 64118.
What are the operating hours for this Verizon store?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I upgrade my smartphone at the Verizon Cellular Sales store?
Yes, wireless sales consultants can help you upgrade your Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other devices.
Does the Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup for your convenience.
Which brands are available at this Verizon Cellular Sales location?
You can find brands such as Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
What payment options are accepted at the Verizon Cellular Sales store?
The store accepts American Express, Discover, MasterCard, and Visa payment options.
Do I need to make an appointment before visiting the Verizon store?
No appointment is required; you can call to make one or stop by anytime during business hours.
What nearby places can I visit for coffee before or after shopping at Verizon?
Scooter's Coffee and Tomlinson Cafe are nearby coffee shops where you can relax before or after your visit to Verizon.
Are there dining options near the Verizon store?
Yes, Freddy's Frozen Custard & Steakburgers, Wendy's, and Panda Express are nearby restaurants offering fast food and American cuisine.
Where can I do other shopping or run errands near the Verizon store?
Walmart, Sam's Club, and Sam's Car Wash are nearby retail locations for shopping and car care.