Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Kansas City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4153 Sterling Ave.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
909 reviews
5 stars
817
4 stars
34
3 stars11
2 stars8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Grey, Coleby, and Gabe.
Efficiency
Several reviews noted quick service and efficient problem-solving, with customers frequently mentioning minimal wait times and smooth transactions.
Mixed Experiences
While many customers had positive interactions, some expressed dissatisfaction with trade-in values and issues with credit processing, indicating inconsistency in service quality.
Staff Knowledge
Customers frequently commented on the staff's product knowledge, particularly regarding phone features and promotions, which contributed to a positive shopping experience.
- TLTj LDec 20, 20255.0Bryce did a good job and got my all taken care of
- PRPamela RothoveDec 18, 20255.0Bryce gave me excellent customer service and explained all about my new phone.
- MLMichael LandesDec 15, 20255.0Bryce was very kind, patient and knowledgeable. He was attentive to customer needs and performed quality customer care.
- LMLuke MorganDec 8, 20255.0Bryce, was amazing and super helpful. I recommend him to every customer
- JBJulia BowmanDec 8, 20255.0Pedro was absolutely amazing ! Very helpful and kind!!!
Frequently Asked Questions About Verizon
What types of products can I find at Verizon TCC Kansas City?
You can find smartphones, tablets, wireless devices, accessories such as phone cases and chargers, smartwatches, and Verizon home internet services at Verizon TCC Kansas City.
What brands are available at Verizon TCC Kansas City?
Verizon TCC offers brands including Apple, Samsung, Motorola, LG, and HTC.
What are the operating hours of Verizon TCC Kansas City?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Verizon TCC Kansas City located?
Verizon TCC Kansas City is located at 4153 Sterling Ave, Kansas City, MO 64133, United States.
Does Verizon TCC Kansas City offer in-store pickup?
Yes, Verizon TCC Kansas City offers in-store pickup services for purchases.
How can I schedule an appointment or service with Verizon TCC Kansas City?
You can schedule an appointment through their online reservation system at https://www.tccrocks.com/appointments/.
Is Verizon TCC Kansas City wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
What services are provided by Verizon TCC Kansas City?
Services include prepaid plans, bill payments, business accounts, new lines and upgrades, accessories sales, internet services, device activation and financing, and protection plans like Total Mobile Protection.
What nearby dining options are available near Verizon TCC Kansas City?
Nearby dining includes Firehouse Subs, Chipotle Mexican Grill, Thai Spice Kansas City, IHOP, Pepperjax Grill, and Applebee's Grill + Bar, great for meals before or after your visit.
Are there beauty and wellness services near Verizon TCC Kansas City?
Yes, nearby you can find beauty and wellness services such as Foxy Nails and Spa, Cindy Brows & Lashes, Brows By Eda, Sally Beauty, and Body Piercing by LaDonna.
What nearby services can help with mobile phone repairs near Verizon TCC Kansas City?
Quick Mobile Repair - Blue Ridge Crossing is located nearby for mobile phone repair services, offering convenient support if you need repairs after a visit to Verizon TCC.