Brand Certified
Verizon
4.7(919 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
4153 Sterling Ave, Kansas City, MO
64133, United States
Certified by Verizon • Feb 22, 2026
(816) 897-5590
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/mo/kansas-city/4153-sterling-ave.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Kansas City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4153 Sterling Ave.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
919 reviews
5 stars
827
4 stars
34
3 stars11
2 stars8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Grey, Gabe, Bryce, and Coleby, received high praise for their helpfulness, knowledge, and attentiveness to customer needs.
Efficiency
Many customers noted quick service and efficient handling of their transactions, often being in and out of the store in a short time.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding trade-in values and service delays, indicating inconsistency in customer satisfaction.
Knowledgeable Staff
Customers frequently highlighted the staff's expertise in explaining products and services, contributing to a better purchasing experience.
- TJTanuelle JacksonFeb 18, 20265.0Bryce has helped me 3 times now, he is always patient, insightful and gets the job done.
- CWCarolyn WorthleyFeb 10, 20265.0Evan and Pedro are awesome and take care of you. They are customer focused and attentive.
- SHspencer haugFeb 6, 20265.0Gabe assisted my mom and i in purchasing new iphone 17s, he was very personable, vibrant, and efficient. he even assisted my mom in recovering her photos so she could back up her old iphone! we will definitely refer others to this location! Even Evan was very nice and we talked about fallout 76, these young men are very sweet!
- KCKatie ConleyFeb 2, 20265.0Gabe is great! He came all the way to Olathe, and was super helpful. Thank you!
- JFJ FayJan 26, 20265.0Pedro was fantastic to work with, got me in and out with a new phone and iPad while transferring from TMobile. Definitely will be back for any future needs.
Frequently Asked Questions About Verizon
What types of products can I find at Verizon TCC Kansas City?
You can find smartphones, tablets, wireless devices, accessories such as phone cases and chargers, smartwatches, and Verizon home internet services at Verizon TCC Kansas City.
What brands are available at Verizon TCC Kansas City?
Verizon TCC offers brands including Apple, Samsung, Motorola, LG, and HTC.
What are the operating hours of Verizon TCC Kansas City?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Verizon TCC Kansas City located?
Verizon TCC Kansas City is located at 4153 Sterling Ave, Kansas City, MO 64133, United States.
Does Verizon TCC Kansas City offer in-store pickup?
Yes, Verizon TCC Kansas City offers in-store pickup services for purchases.
How can I schedule an appointment or service with Verizon TCC Kansas City?
You can schedule an appointment through their online reservation system at https://www.tccrocks.com/appointments/.
Is Verizon TCC Kansas City wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
What services are provided by Verizon TCC Kansas City?
Services include prepaid plans, bill payments, business accounts, new lines and upgrades, accessories sales, internet services, device activation and financing, and protection plans like Total Mobile Protection.
What nearby dining options are available near Verizon TCC Kansas City?
Nearby dining includes Firehouse Subs, Chipotle Mexican Grill, Thai Spice Kansas City, IHOP, Pepperjax Grill, and Applebee's Grill + Bar, great for meals before or after your visit.
Are there beauty and wellness services near Verizon TCC Kansas City?
Yes, nearby you can find beauty and wellness services such as Foxy Nails and Spa, Cindy Brows & Lashes, Brows By Eda, Sally Beauty, and Body Piercing by LaDonna.
What nearby services can help with mobile phone repairs near Verizon TCC Kansas City?
Quick Mobile Repair - Blue Ridge Crossing is located nearby for mobile phone repair services, offering convenient support if you need repairs after a visit to Verizon TCC.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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