Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3385 Main St. in Kansas City, MO 64111
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
401 reviews
5 stars
305
4 stars
30
3 stars
12
2 stars
10
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, often going above and beyond to assist with their needs.
Efficiency
Several reviews highlighted the quick and efficient service provided by employees, with many customers noting that their issues were resolved promptly.
Mixed Experiences
While many customers had positive interactions, there were also reports of poor service and unprofessional behavior from some staff members, leading to frustration.
Product Availability
Customers expressed disappointment regarding the lack of available products and supplies, indicating that the store often did not have what they needed.
- AGAutumn GuptaJan 2, 20265.0It was time for the 3-year phone upgrade for the entire family, and Paul made a process I was dreading seamless, simple, and positive. 10/10 would recommend working with him for any Verizon phone services - we will absolutely be returning whenever our next upgrade comes around!
- BTBill ThomasDec 22, 20255.0The team was knowledgable and friendly. They talked us through options without pressure. After we had decided what we needed, they were dedicated to helping us complete the process efficiently. Thank you Russell Cellular!
- SASteve AllemanDec 22, 20255.0Very helpful.
- MSMarissa SatterfieldDec 11, 20255.0Guy working Thursday at 1 is super kind and helpful.
- RWRob WanzekDec 7, 20255.0I went to this store to get a phone upgrade. Mikel did a great job helping me through the process as quickly as possible while juggling the needs of other customers as well. Thank you for the excellent service!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store at 3385 Main St in Kansas City?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What types of payment methods are accepted at Russell Cellular's Verizon store?
You can pay using American Express, Cash, Discover, Mastercard, and Visa at the store.
Which brands of mobile phones and accessories are available at this Verizon Authorized Retailer?
They offer products from Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG, including smartphones, tablets, accessories, smartwatches, and prepaid plans.
Does the store provide in-store and curbside pickup services?
Yes, Russell Cellular offers both in-store pickup and curbside pickup services at this location.
Is the Verizon store located at 3385 Main St wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I schedule an appointment or service with this Verizon store?
There is no requirement for appointments; you can visit the store during business hours without scheduling ahead.
What nearby places can I visit after shopping at Russell Cellular's Verizon store?
After your visit, you can check out nearby spots like LaMar's Donuts and Coffee for snacks, Great Clips for a haircut, or Swifts Cajun Cuisine for a meal.
Are there any hair and beauty salons near the Verizon store at 3385 Main St?
Yes, nearby you can find Petra de Salon & Spa, TEN & TWO Studio, Plush Life Beauty Lounge, and Crisp Cuts Barbershop for hair and beauty services.
What local services are available near Russell Cellular's location on Main St?
Nearby services include SERC Physical Therapy for health needs, AmeriCash Loans for financial services, and Liberty Tax Service for tax assistance.
How can I contact the Russell Cellular Verizon store in Kansas City?
You can reach them by phone at +1 816-268-1322 or email at kansascity.mo@russellcellular.com.