Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Joplin for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
331 reviews
5 stars
197
4 stars
45
3 stars
15
2 stars
17
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported rude and unhelpful interactions.
Sales Practices
Several reviews highlighted concerns about misleading sales tactics and a lack of transparency regarding promotions and billing.
Staff Competence
There were numerous complaints about staff being untrained or unable to assist with technical issues, leading to customer frustration.
Wait Times
Customers frequently mentioned long wait times in-store, with some leaving due to inadequate staffing.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees who provided excellent service.
- CPChelsy PattersonJan 3, 20265.0Cody was very helpful, understanding, and patient with us. He reassured us he would take care of us and that’s exactly what he did. We had a bit of a hiccup when we first switched to Verizon. The associate who was originally helping us put our shipping address in the account wrong. We live 3 hours away from where our phons, iPad, and watch were shipped to. The package also got lost in transit. So we had to reorder. Cody jumped right on this and he took such good care of us!
- MGMacy GrayDec 14, 20254.0Sarah went to battle for us when we couldn’t get a phone number transferred to our new phone. Out of many, many customer service people, she was the only one who took the time to figure it out for us. Go to Sarah!!!
- MBmatthew brousseauNov 3, 20255.0Cory was great. Hands down my best experience inside of a wireless store.
- DRDan RileyOct 16, 20251.0Employees need better training, all they could say was call Verizon about our phone issues.. No Help
- BABaja Visual ArtsOct 12, 20251.0Bad service coverage and even worse customer support. Someone at this store stole the phones I turned in and now I am on the hook for it. I cant pay off my old service provider and my bill went up $100 a month for verizon. These people are crooks and I am reporting those phones stolen. You cant call this store directly so I have to figure out a time to drive an hour to joplin now. When I get there, yall better have my phones that I DID TURN IN! Update 10/27/2025 Verizon completely lied to me about the entire process of switching to them. The service is half as fast as AT&T, the coverage is less than half of what AT&T is. They will not send you any gift cards to your email if you trade in phones, so I have to pay AT&T myself so it doesn't go to collections. I am now stuck with phones and service that is sub par to what I had. My iPhone 11 was faster than this 16 is. I have talked to so many people, made three separate 45 minute trips to this garbage store, and talked to them on the phone for hours. My trade in was lost, I was not credited, they even charged me back for the credits I got for the first two months. When I go to look at the status of the trade in, its not even the phone I traded in. They marked down that I traded in an iPhone 12 mini Black, I traded an iPhone 11 black. There is no competency in this store or the entire company for that matter. You have been warned, these people are crooks. I will see you in small claims court since you now refuse to refund us or give our phones back or even pay off the old plan with ATT like you promised. CAN YOU HEAR ME KNOW?
Frequently Asked Questions About Verizon
What products does Verizon in Joplin offer?
Verizon in Joplin offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services can I get at the Verizon Joplin store?
You can get mobile plans, wireless internet plans, and voice plans at the Verizon Joplin store.
What are the Verizon Joplin store hours?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I pick up my online order at the Verizon Joplin store?
Yes, Verizon Joplin offers in-store pickup for online orders, as well as free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment at Verizon Joplin?
You can schedule an in-store appointment through the Verizon website or by using the My Verizon app.
What payment methods are accepted at Verizon Joplin?
Verizon Joplin accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Where is Verizon Joplin located?
Verizon is located at 111 N Range Line Rd, Joplin, MO 64801.
Which nearby restaurants can I visit before or after shopping at Verizon Joplin?
Nearby restaurants include Bob-N-Boon's Mexican Cafe, Popeyes Louisiana Kitchen, Famous Dave's Bar-B-Que of America, and Johnny Carino's Italian Restaurant.
Are there other mobile phone stores near Verizon Joplin?
Yes, T-Mobile and Metro by T-Mobile stores are nearby if you want to compare plans or devices.
What shops are near Verizon Joplin for additional shopping options?
Nearby shopping options include Unique Boutiques Joplin, Halloween Bootique of Joplin, JCPenney, and Abbey's Hallmark Shop for gifts and clothing.