Verizon

4.8
283 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Independence, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3901 S Bolger Rd.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Verizon
3901 S Bolger Rd, Independence, MO
64055, United States

Hours

Reviews

4.8
283 reviews
5 stars
266
4 stars
7
3 stars
2
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Bryce, Eliab, and Cody, received high praise for their helpfulness, patience, and professionalism in assisting customers.

Technical Support

Customers reported positive experiences with technical assistance, including phone repairs, data transfers, and plan adjustments.

Knowledgeability

Many reviews highlighted the staff's extensive knowledge about products and services, contributing to a smooth customer experience.

Store Environment

The store was described as clean and welcoming, enhancing the overall shopping experience.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding misleading information about plans and billing.
  • TS
    Trey Stone
    Nov 16, 2025
    5.0
    Me and my girlfriend were here to transfer phones and Trey was the one helping us and he was amazing. So patient and so warm and welcoming to everyone. Answering all questions needed and being patient with other people. He’s a very good worker. Love that man Trey!
  • CT
    Christopher Troiano
    Nov 7, 2025
    5.0
    Very satisfied with the employees at this store.. works fast, saved me money & got me into a new phone!
  • KW
    Kim Wilkerson
    Nov 6, 2025
    5.0
    Sofia did an amazing job switching us over. She got us the best savings and made sure we were taken care of in all aspects.
  • KH
    Kiley Hager
    Nov 6, 2025
    5.0
    Sofia was absolutely fantastic! She was quick, extremely kind & I would 100% recommend making an appt with her.
  • JT
    Jim Tom
    Nov 5, 2025
    5.0
    Sofia and Chris were absolutely 💯 phenomenal couldn’t be happier with the customer service and they helped us find discounts that we had no idea were available saving money for our big family helps out so much recommend their second to none in my opinion

Frequently Asked Questions About Verizon

What wireless services and products does Verizon in Independence offer?

Verizon in Independence offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and Verizon network coverage including 5G service for consumers and businesses.

Where is the Verizon store in Independence located?

The Verizon store is located at 3901 S Bolger Rd, Unit C, Independence, MO 64055.