Geek Squad

Reviews

• GG

  gas

  Feb 21, 2026
  1.0
  Do not buy anything open box from here and I truly hope u never have to come here for support on anything. Geek squad / whole support staff god awful
• BC

  Bennett Clements

  Jan 29, 2026
  5.0
  I came to Geek Squad to repair my computer and gave great service. Both Nathan and Cory were great, and helped me with any issue I had.
• TT

  tonyxtrotter

  Jan 1, 2026
  5.0
  I don’t know the name of the guy that helped me today, but I came in today (new years day 2026 around 4pm) needing help locating a screw for an m.2 drive for my motherboard. The young guy I spoke to said to let him check if he had any and went to the back, took a few minutes, and came back with the screw in a bag saying to check it out and see if it worked but he wasn’t sure. He also looked at another item I had been looking at and told me it wouldn’t work so I didn’t have to waste my time. I went home to use the mount screw and it worked perfectly, and was the exact screw I needed. Most customer service reps would have told me they don’t have it and I need to buy it online somewhere which would be reasonable, but the extra effort this guy went to was very appreciated by me. I shoulda asked his name but I forgot. Management, give this guy his flowers please
• SP

  Susan Pilcher

  Sep 2, 2025
  1.0
  This store kept robbing me for finance charges we finally came to an agreement that if I paid half they would write the other half off and they were supposed to close my account. I guess at the same time the geek squad put another charge on a closed account. I have had to deal with their collection agency every since then. Just recently one of their people told me what to do and that didn't work. Best buy passed me around like a hot potato and eventually just told me to call back later.im handicapped, end stage kidney failure, old, and don't know what to do anymore. My advise is run in any other direction.
• JF

  Julie Frederick

  Feb 19, 2017
  5.0
  The man that helped me was amazing! Even gave me instructions on how to do it myself!! Had to reset is due to malware!! Even better he didn't charge me a thing! Best customer service ever!