Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our High Ridge store today.
Location
Cricket Wireless Authorized Retailer
5301 Caroline Dr Ste 23, High Ridge, MO
63049, United States
Hours
Reviews
4.3
149 reviews
5 stars
111
4 stars
10
3 stars
11
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Amy, Landon, and Nikki.
Store Experience
Several reviews highlighted positive experiences in-store, noting quick service and staff willingness to assist with various issues.
Technical Issues
Customers reported frustrations with phone connectivity and service problems, particularly with Cricket's devices and app functionality.
Management
Some reviews mentioned issues with management, including complaints about store hours and staff availability.
Pricing and Plans
Customers appreciated the affordability of Cricket's plans, but some expressed dissatisfaction with additional fees and phone pricing.
- GKGinny Karch4 days ago5.0The gentleman was extremely helpful and very polite
- EPEmma PorterOct 24, 20255.0Amy is the best, kind, patient, helpful. She helped with locked phones, erasing phones so no one can get into it. She really made my night! Shoutout to Amy!
- MMMirandaAug 25, 20255.0Amy is amazing! She knows her stuff, can actually help and great customer service. Cricket is lucky to have her.
- KWKelly WoodAug 22, 20251.0I have never been more frustrated by a cell phone company than the week of hell Cricket put me through, when dealing with the first payment to them. The app have me the same error messages repeatedly and when I called to find out why, no one could tell me. They did finally tell me in a Saturday night, after my service was turned off, that I had lost my $5 credit, incurred a fee for when my service was turned back on and I *STILL* needed to go into a store, because they didn't know why I got error messages. When I went into the local store two days later, on a Monday, I couldn't do tap payments via Google, couldn't use PayPal, or another credit card. I was told to try cash. (I had NO service, where was I getting cash close by? HOW was i going to transfer money from savings to checking?) The store clerk said they did have wi-fi, but... he would have to log me in. Oh, and by the way, making a payment at the store is ANOTHER $5 charge.
- TMTammy McHanAug 8, 20255.0Landon was extremely helpful and knowledgeable in helping me get through several phone issues I was having. I get confused and need things to and he was so calm in helping to figure out what I had done. I wish more customer service/ managers were this kind. He deserves a raise. I will definitely go back to this location again.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in High Ridge offer?
They offer customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is Cricket Wireless Authorized Retailer located in High Ridge?
It is located at 5301 Caroline Dr Ste 23, High Ridge, MO 63049.
What are the store hours for Cricket Wireless Authorized Retailer in High Ridge?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract?
No, they offer cell phone service plans with no annual contract.
How can I contact Cricket Wireless Authorized Retailer in High Ridge?
You can call them at +1 636-495-1005.
What should I do if I want to visit Cricket Wireless Authorized Retailer and also get a manicure nearby?
After your visit to Cricket Wireless at 5301 Caroline Dr Ste 23, you can walk to Five Star Nails, a nearby nail and beauty salon for a manicure.
Are there dining options near Cricket Wireless Authorized Retailer in High Ridge?
Yes, nearby dining options include Subway, Jack in the Box, and Dairy Queen for fast food and sandwiches.
What financial services are near Cricket Wireless Authorized Retailer in High Ridge?
Nearby financial service locations include Rockwood Bank and H&R Block for banking and accounting services.
Can I find other mobile phone stores near Cricket Wireless Authorized Retailer?
Yes, Verizon Authorized Retailer, TCC is also nearby as another mobile phone store option.
Where can I find eye care services near Cricket Wireless Authorized Retailer?
Lazarus Eye Care, an optometrist and eyewear store, is located nearby for eye care needs.