Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 650 S. Commercial St. in Harrisonville, MO 64701
While some customers reported poor service and unhelpful staff, many praised specific employees for their exceptional support and knowledge.
Staff Performance
Several employees, including Mikel, Jacob, and Missy, received high praise for their professionalism and ability to assist customers effectively.
Store Experience
Customers expressed mixed feelings about the store's efficiency, with some noting long wait times and others highlighting quick service.
Product Knowledge
Many reviews mentioned the staff's knowledge about products and services, contributing to positive customer experiences.
Location Preference
Customers frequently compared this store unfavorably to the Belton location, indicating a preference for the latter due to better service.
HD
Hannah Dods
Dec 16, 2025
5.0
The Harrisonvillr store has always been trouble going to. It usually takes forever and not a very pleasant experience. However, today Mikel H. was such a great help! He is running this harrisonville store all alone and doing a wonderful job! He is very professional, and deserves a raise! This guy is definitely representing you guys well! I only wish he could be in my local store every time I have to come in! He should be training the new hires for our harrisonville branch! We need more Mikels!
TG
Traveling Gun Guy
Jul 27, 2025
1.0
These stores are the definition of “useless”. The staff cannot perform any task beyond upgrading a phone and telling you to call “611” and Verizon will help.
RM
rachel mangan
Jan 24, 2023
4.0
Not my phone store, but if you are in the area and have a problem with your phone they will help you with it no matter what, nice employees