JB
Julie Brickey
Nov 7, 2024
I cannot praise Litsy enough for her care and amazing customer service, not only to me but to the 6 other customers that walked in while I was there this evening. She was the only one working and handled everyone with a smile and positive attitude. Some people were kind to her and others not so much, but regardless, she treated them with respect and made them feel like a priority. After being there for a bit due to a technical issue with my previous provider, I watched as Litsy communicated in 4 different languages to meet her customers needs, from paying a phone bill to purchasing a phone as a gift for a family member in another country. Not only was I impressed, but despite some very difficult situations she was dealing with, she kept a positive and professional attitude with EVERYONE, Even the not so nice customers! Her ability to multitask, speak different languages and use translators, sell products, problem solve, and just be a genuinely nice person will make me return to this store and recommend others, without a doubt! She didn't even complain when the store was nearing closing time and a customer walked in to buy some phones. Thank you Litsy for your amazing customer service! Cricket is lucky to have you!