Business Details
About
Cell Phone Store
TCC Festus, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1127 W Gannon Dr..
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
672 reviews
5 stars
624
4 stars
20
3 stars8
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Christina, Beth, and Gage.
Expertise
Many reviews highlighted the staff's expertise in resolving issues and providing clear explanations, particularly noting the skills of Christina and Nathan.
Positive Experiences
Numerous customers reported positive experiences, expressing satisfaction with the service received and the efficiency of the staff.
Long-term Relationships
Several customers mentioned being long-time Verizon users and expressed loyalty due to the consistent quality of service.
Mixed Feedback
While most reviews were positive, a few customers expressed dissatisfaction with service after leaving Verizon, indicating a need for improvement in post-service support.
- RCRodney Cable4 days ago5.0Christina was AMAZING! She went above and beyond to do more than I even asked.
- SKSpencer Kendall5 days ago5.0Thankyou Christina
- CMCaitlin MancusNov 8, 20255.0Christina was awesome!! Super helpful and entertaining. Great experience overall!
- AWAaron WrightOct 22, 20255.0I had an overall 5 star experience with the TCC Verizon store in Festus. I wanted a new phone that wasn’t in stock. They helped me through ordering and setting up the phone when it came in. The gentleman that assisted me was clear and easy to understand on the phone when updating/scheduling things and very helpful.
- DDdvschleOct 20, 20255.0I worked with Nathan and highly recommend. Nathan was extremely knowledgeable and helpful with my situation. I can’t say enough about Nathan and the Festus Verizon location.
Frequently Asked Questions About Verizon
What products and services does Verizon at 1127 W Gannon Dr. offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, financing, prepaid plans, bill payments, business accounts, and more, all with Verizon's 5G network coverage and award-winning customer service.
What are the store hours for Verizon in Festus, MO?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an appointment or pickup with Verizon Festus through an app?
Yes, you can schedule appointments and use in-store or curbside pickup via the My Verizon app or through their online appointment system at https://www.tccrocks.com/appointments/.
Does Verizon Festus offer mobile device protection plans?
Yes, they offer Total Mobile Protection plans to help keep your mobile devices safe and covered.
Which popular mobile brands are available at Verizon Festus?
They carry Apple, Samsung, Motorola, LG, HTC, Google, and accessories from brands like Otterbox, Belkin, and Incipio.
What payment methods does Verizon Festus accept?
They accept payments via check and debit cards and provide in-store shopping and repair services.
Where is Verizon Festus located and how can I contact them?
Verizon Festus is located at 1127 W Gannon Dr., Festus, MO 63028. You can reach them by phone at +1 636-543-3488.
What nearby dining options can I visit before or after shopping at Verizon Festus?
Nearby dining includes Starbucks for coffee, Hunt Brothers Pizza, Panera Bread for cafes and sandwiches, McDonald's for fast food, White Castle, Wendy's, and St. Louis Bread Co. for baked goods and sandwiches.
Are there convenient financial services near Verizon Festus?
Yes, Commerce Bank ATM is nearby for your banking needs, along with several mortgage brokers like DAS Acquisition Company, LLC - Eric Neal, Eric Neal USA Mortgage, and USA Mortgage.
What other stores and services are located near Verizon Festus for a convenient shopping trip?
Nearby stores include RadioShack (electronics), Payless ShoeSource (shoes), The Home Depot (home improvement), Great Clips (hair salon), Minute Key (locksmith), and The Joint Chiropractic for health services.