Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Fenton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 160 Gravois Bluffs Cir.
Location
Hours
Reviews
4.7
973 reviews
5 stars
876
4 stars
19
3 stars
17
2 stars10
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Susan, Sean, and Thomas.
Efficiency
Customers frequently noted quick and efficient service, especially in resolving issues and setting up new devices.
Positive Experiences
Numerous reviews highlighted enjoyable experiences, with staff going above and beyond to ensure customer satisfaction.
Mixed Feedback
While many reviews were positive, there were a few negative experiences regarding customer service, particularly with one employee's behavior.
- KGKrista Gross5 days ago5.0Great experience with Kelly! I called the store to check on a promotion. She called me back after waiting on her customer. I ended up going up a couple days later . She was a HUGE help in upgrading my phone and my son's! She even answered my questions and took the time to help me upload something I needed when I text her later that day! Completely hassle free!
- TSTom Sand6 days ago5.0Steven, giving him an excellent rating, very kind and so helpful!!
- BOBrittany OehlerDec 23, 20255.0Kelly and Sean are LIFESAVERS!!! I unfortunately dropped my phone while at work causing the screen to go dark and could not fix it on my own. Kelly and Sean were not only approachable, they were funny, and helped me navigate getting a new phone while dealing with customer service. It wasn’t for them, I don’t know how I could have possibly left with sanity let alone have a fully functioning phone with all my data restored before end of day. They also made sure I had the best deals possible. You guys rock!
- SNSugar NannersDec 18, 20255.0Sean, this was a great experience switching from a iPhone 13 to a 17. He walked us through what we need to know and helped get us deals.
- KGKirsten GreenDec 15, 20255.0Susan was hands-down the best Verizon Employee I’ve encountered over my last 12 years with this company. She was so kind and so helpful throughout my whole process of upgrading several phone lines, adding phone lines, and swapping phones over. She never once seemed annoyed that I had to make three different trips in to get everything that I needed done done and I cannot thank her enough!
Frequently Asked Questions About Verizon
What products and services does Verizon at 160 Gravois Bluffs Cir offer?
Verizon at 160 Gravois Bluffs Cir offers smartphones, tablets, Verizon home internet, wireless devices, accessories, business accounts, device activation, device financing, prepaid plans, and more with Verizon 5G network coverage.
What are the store hours for Verizon in Fenton?
Verizon Fenton is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Fenton offer in-store and curbside pickup options?
Yes, Verizon Fenton provides both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment or service at Verizon Fenton?
You can schedule an appointment or service by visiting https://www.tccrocks.com/appointments/.
What phone brands are available at Verizon Fenton?
Verizon Fenton offers devices from brands including Apple, Samsung, Motorola, LG, and HTC.
What community benefits come from shopping at Verizon Fenton?
Proceeds from every purchase at Verizon Fenton go directly toward supporting local community initiatives.
Are there any special deals currently available at Verizon Fenton?
Yes, you can save up to $35 on smartphone accessories at Verizon Fenton. More details are available through their special offers page.
What nearby dining options can I visit before or after shopping at Verizon Fenton?
Nearby dining options include Five Guys for burgers, Olive Garden Italian Restaurant for Italian cuisine, McAlister's Deli for sandwiches and salads, Buffalo Wild Wings for American food and wings, QDOBA Mexican Eats for Mexican dishes, Subway for sandwiches, Smokey Bones BBQ and Grill, and Red Robin Gourmet Burgers and Brews.
What nearby retail stores are close to Verizon Fenton?
Nearby retail stores include SKECHERS Warehouse Outlet, Pier 1 Imports, 5.11 Tactical, Mattress Firm, and Fenton Sew-N-Vac, offering shopping opportunities for shoes, home goods, outdoor gear, mattresses, and appliances.
Are there any nearby financial or health services near Verizon Fenton?
Yes, near Verizon Fenton you can find TitleMax Title Secured Loans for financial services and The Dental Center for dental care.