Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Excelsior Springs, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 122 Corum Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
322 reviews
5 stars
293
4 stars
12
3 stars4
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Alex, Harry, and Ahmed, received high praise for their helpfulness, patience, and knowledge.
Problem Resolution
Customers reported positive experiences with staff resolving issues, including phone upgrades and billing concerns.
Store Environment
The store is described as friendly and welcoming, with staff going above and beyond to assist customers.
Billing Transparency
Some customers expressed dissatisfaction with unexpected fees and lack of clarity regarding billing when switching plans.
Product Knowledge
Staff demonstrated strong knowledge of products and services, helping customers make informed decisions.
- GBG. Alan BandyNov 16, 20255.0Kaleb Tate helped us transition from AT&T to Verizon with getting us I17-Pro’s for all four lines. He helped us save money on our monthly bill. Thank you Kaleb!
- APAmanda PopeNov 16, 20255.0A while back kaleb and harry help me with bills and other issues as well I appreciate them
- ARAlicia RenfroNov 16, 20255.0I came in with so much angry over some bill issue and kaleb calmly explained things to further help me understand. Even when I was upset he did everything to make sure I did understand. 10/10 I will come in again.
- DPDiane PopeNov 16, 20255.0That young man I think his name is caleb. He help me and my husband and showed us how to work this smart phone super patient young man. I recommend this young soul.
- KBKinzi BandyNov 12, 20255.0Kaleb work really hard for my grandpa and help with his account and help him with any questions he had!!
Frequently Asked Questions About Verizon
What products and services does Verizon at 122 Corum Rd in Excelsior Springs offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more, with Verizon network coverage including 5G service for consumers and businesses.
What are the operating hours for Verizon in Excelsior Springs?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Excelsior Springs provide options for order pickup?
Yes, they offer in-store pickup and curbside pickup services.
How can I schedule an appointment with Verizon at this location?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands are available at Verizon in Excelsior Springs?
Brands include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more popular wireless and tech accessory brands.
What types of customer services and plans does Verizon offer here?
Services include bill payments, new lines, upgrades, device activation and financing, prepaid plans, Verizon Unlimited, Total Mobile Protection, and more without contracts.
What are some nearby places where I can find financial services after visiting Verizon?
Nearby financial services include World Finance and Security Finance offering loans and check cashing, and Jackson Hewitt Tax Service for tax advising.
Are there any nearby dining options close to Verizon in Excelsior Springs?
Yes, Laura's Pizza Buffet offers a buffet restaurant experience, and Sonic Drive-In serves fast food including burgers, both located near Verizon.
What local entertainment or fitness options are available near Verizon?
Tiger Bowl provides bowling and active entertainment, and Women's Lift Fitness is a gym offering sports and recreation nearby.
How could customers visiting Verizon benefit from the nearby Family Vision Center?
Customers can conveniently visit Family Vision Center nearby for eye care services and eyewear after shopping at Verizon.