Verizon

4.8
326 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Excelsior Springs, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 122 Corum Rd.

Details

  • Curbside pickupNot available

Location

Verizon
122 Corum Rd, Excelsior Springs, MO
64024, United States

Hours

Reviews

4.8
322 reviews
5 stars
293
4 stars
12
3 stars
4
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Alex, Harry, and Ahmed, received high praise for their helpfulness, patience, and knowledge.

Problem Resolution

Customers reported positive experiences with staff resolving issues, including phone upgrades and billing concerns.

Store Environment

The store is described as friendly and welcoming, with staff going above and beyond to assist customers.

Billing Transparency

Some customers expressed dissatisfaction with unexpected fees and lack of clarity regarding billing when switching plans.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers make informed decisions.
  • GB
    G. Alan Bandy
    Nov 16, 2025
    5.0
    Kaleb Tate helped us transition from AT&T to Verizon with getting us I17-Pro’s for all four lines. He helped us save money on our monthly bill. Thank you Kaleb!
  • AP
    Amanda Pope
    Nov 16, 2025
    5.0
    A while back kaleb and harry help me with bills and other issues as well I appreciate them
  • AR
    Alicia Renfro
    Nov 16, 2025
    5.0
    I came in with so much angry over some bill issue and kaleb calmly explained things to further help me understand. Even when I was upset he did everything to make sure I did understand. 10/10 I will come in again.
  • DP
    Diane Pope
    Nov 16, 2025
    5.0
    That young man I think his name is caleb. He help me and my husband and showed us how to work this smart phone super patient young man. I recommend this young soul.
  • KB
    Kinzi Bandy
    Nov 12, 2025
    5.0
    Kaleb work really hard for my grandpa and help with his account and help him with any questions he had!!

Frequently Asked Questions About Verizon

What products and services does Verizon at 122 Corum Rd in Excelsior Springs offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more, with Verizon network coverage including 5G service for consumers and businesses.

What are the operating hours for Verizon in Excelsior Springs?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.