VCA Bal-Coeur Animal Hospital

Reviews

• JW

  Jason Wolf

  Dec 13, 2025
  1.0
  After being a loyal patient for years for 3 dogs, the money grab is over. My 1 year old dog was in for an ear infection/physicalexam/vaccinations on October 14th. We were given prescription ear drops. On December 13th, the other ear became infected so I called to get a refill. I was told we'd have to bring her in for another physical exam. This is a total money grab and disrespectful. There are many other vets in the area to choose from. It's too bad Bal Coeur has lost 2 young canine patients over ear drops.
• JM

  Joslyn Myers-Brinkley

  Oct 18, 2025
  4.0
  Staff is very helpful with information regarding my baby boy Prince health care.
• HM

  Holden Martinez

  Jun 11, 2023
  5.0
  Friendly staff that cares about your pet as much as you
• HB

  Hayley Broadway

  Oct 8, 2016
  1.0
  My dog had been sick for months. I had taken him to three different vets to find what the problem was. I took him to VCA where we saw a vet that is not even an actual vet there, she was a fill in and they ran tests on him and charged me $350 to tell me it was due to stress. They sent me home with stomach meds and told me to feed him chicken and rice. My dogs problems got worse. I called VCA and told them and they recommended I go to a specialist, which would cost about $300 just to walk in the door. So I drove to our old vet in Tulsa, OK(which is a VCA animal hospital as well and I love them and know their workers by name) where they told me they think he's allergic to chicken. After two days of giving him a new non chicken diet, all of his symptoms were gone! Now I have a happy puppy no thanks to these idiots running this office in Bal-Coeur! A month later, I contact their office again to order my dogs heart worm medicine for the home delivery program that they offer. The lady in the office had no idea what I was talking about! I had to tell her what the company she works for offered! Ridiculous! She still didn't understand! I had to have my vet in Tulsa contact the VCA in Bal-Coeur and tell her what the home delivery program was! They contacted me and told me they needed to see my other dog before they could send me the heart worm meds but told me I would get her first appointment free since they had never seen her before. So I made an appointment. The morning of the appointment it was bad weather and some of the roads had flooded so I called the office and tried to cancel the appointment that day but no one answered. I called back a few days later to reschedule the appointment to which they informed me that I would no longer be able to have her first appointment free of charge because I didn't call and cancel the first appointment. These people don't know what they're doing! All they care about is how much money you're giving them! My sweet babies will never set foot back in that facility! If you're looking for a good vet that will care for your pet and not cheat you out of your money, I highly recommend looking elsewhere because this is not the place!

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