Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Creve Coeur for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
307 reviews
5 stars
157
4 stars
53
3 stars
24
2 stars
17
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their excellent service.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers seeking assistance with upgrades or plan changes.
Store Experience
Customers expressed dissatisfaction with long wait times and poor management during busy periods, contrasting with positive experiences when the store was less crowded.
Problem Resolution
While some customers reported quick and effective problem resolution, many others experienced unresolved issues and poor follow-up, leading to frustration.
- RTRose T3 days ago5.0Great customer service. Sal was very knowledgeable and knows what he is doing. Excellent!
- CNChristopher NixonJan 5, 20261.0I went In there today the manger or worker were extremely rude and not listening to what I have to say and rush me out of store telling me not waste money on a 2 tb iPhone your hear to take my money I also told them if others carriers has better coverage map then verizon they had attitudes and was rude to rush me out of store this store went down here I'll be taking my business to mid rivers mall verizon saint peters mo staff need to be fired or be taught not to scare customers away and not want there money? She was rude and told me to stand across the table when I was showing her something very poor customer service there need to be change here she rush me out of door quick
- OMOscar McClineDec 29, 20255.0Store rep was very helpful. My charging port on my phone was not working. Rep cleaned my port and walked my through what I should use to keep it cleaned out. Showed me all my options for upgrading and how to use my warranty in case charging port fails.
- DDDarrinDec 9, 20251.0Learn to give customers reciept and not be so rude The worst Verizon ever
- CJCurtis J JordanNov 19, 20251.0They help other customers when the person was there first they need a young middle aged person who actually knows what they are doing
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Creve Coeur?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon store hours in Creve Coeur?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store in Creve Coeur offer in-store pickup and delivery options?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment at the Verizon Creve Coeur store?
Yes, you can schedule an in-store appointment online or via the My Verizon app.
Which mobile brands does the Verizon Creve Coeur store carry?
The store carries mobile phones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of business products are available at Verizon in Creve Coeur?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops to meet business needs.
What payment methods are accepted at the Verizon Creve Coeur store?
They accept checks, debit cards, mobile NFC payments, and do not require cash only payments.
Is there free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers inside the store.
What nearby places can I visit before or after shopping at Verizon Creve Coeur?
You can visit Granite City Food & Brewery for dining, Starbucks for coffee, or the Relax The Back Store for furniture shopping, all located near the Verizon store.
How can nearby services like the American Automobile Association (AAA) benefit Verizon customers in Creve Coeur?
Nearby AAA offices offer travel and insurance services which can complement Verizon’s mobile and wireless plans, useful for customers planning trips or managing travel needs.