Dyson Service Center Creve Coeur

4.4
149 reviews

About

Electronics Store
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dyson Service Center Creve Coeur
12609 Olive Blvd, Creve Coeur, MO
63141, United States

Hours

Reviews

4.4
149 reviews
5 stars
118
4 stars
8
3 stars
1
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and efficient in resolving issues.

Repair Speed

Numerous reviews highlighted the quick turnaround time for repairs, often completed in under 10 minutes.

Warranty Handling

Customers appreciated the hassle-free warranty service, with many receiving repairs or replacements without charge.

Communication Issues

Several customers reported difficulties in reaching the service center by phone, with no callbacks or responses to messages.

Mixed Repair Experiences

While many had positive repair experiences, some customers expressed dissatisfaction with perceived dishonesty regarding repairs and product issues.
  • SK
    Shawn Khosla
    Oct 28, 2025
    5.0
    Corey did an amazing job. Kind, personable and extremely knowledgeable and a great communicator. Funny guy too. I cannot recommend the experience I had here enough. Walked in frustrated and walked out with a smile on my face
  • SP
    Susan Portas
    Oct 13, 2025
    2.0
    I am stunned. Took a Dyson Corrale for service. It doesn’t hold a charge. Two plus years old and off warranty. I was told they are just getting trained on battery replacement on hair tools. I was told come back in a month or two. But I could buy a new one and they would give me 20% off. You would think a $500 tool would last longer or be repairable. Disappointed!!
  • RM
    RD M
    Sep 10, 2025
    5.0
    Friendly, fast and effective! Fixed my favorite Dyson stick vac within 5 minutes while I waited.
  • CR
    Caleb Romoser
    Aug 5, 2025
    5.0
    Literally amazed at how quick and easy it was to get help. Meleiah helped me register my vaccine, got me a replacement part, and set me up to go in less than 10 minutes. Fantastic!
  • CJ
    Carolyn Janssen
    Aug 4, 2025
    1.0
    Last summer, I bought two identical, Dyson cordless vacs from this store. Same model. One for my upstairs; one for my downstairs. We’ve tried switching the vacs between upstairs and downstairs, and the same vacuum continues to be problematic. Took it back to the store To explain why I think this particular vacuum is defective while it’s still under warranty. The Gentleman who waited on me cut me off And quickly made excuses. It’s problematic he said because we use boost mode. Well if I pay $1000 for a vacuum with boost mode, shouldn’t I be able to use boost mode? He said it’s because we’re not cleaning it frequently enough. We Have to clean the filter every time we attempt to use it and typically don’t even get through that one use. The other identical model only has to be cleaned once a month or every six weeks. I will never purchase from the store again. Worst customer service experience in a very long time if ever.

Frequently Asked Questions About Dyson Service Center Creve Coeur

What are the operating hours of Dyson Service Center Creve Coeur?

The Dyson Service Center in Creve Coeur is open Monday through Friday from 9:00 AM to 5:30 PM, and closed on Saturdays and Sundays.

Do I need an appointment to visit Dyson Service Center Creve Coeur?

No appointment is necessary to visit the Dyson Service Center Creve Coeur; you can walk in anytime during operating hours for expert help.