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Brand Certified

Verizon

4.6
(359 reviews)

Business Details

(573) 256-1406

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Columbia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Columbia connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1413 Grindstone Plaza Dr, Columbia, MO
65201, United States

Hours

Reviews

4.6
359 reviews
5 stars
315
4 stars
11
3 stars
4
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, highlighting specific employees like Lou, Maxx, and Christian for going above and beyond.

Knowledgeable Staff

Customers frequently noted the staff's expertise in navigating phone plans and technical issues, with several reviews mentioning how staff provided clear explanations and solutions.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service quality and billing issues, indicating inconsistency in customer satisfaction.

Store Environment

The store was described as welcoming and comfortable, with customers appreciating the friendly atmosphere and the lack of pressure to make purchases.
  • JN
    Joseph Nasser
    Jan 26, 2026
    5.0
    Christian was amazing help getting both my spouse and I setup with new phones. He helped navigate strange SIM Card issues with an expert level of patience that allowed both my spouse and I to leave each visit of the store with a smile on our face. I could not recommend him as an associate more, he was truly a lifesaver for us.
  • NW
    naomi wil
    Dec 12, 2025
    5.0
    Steve W was amazing! It was my first time visiting this location and will not be my last! Steve was incredibly knowledgeable, helpful and genuine. He provided great solutions for my queries and I never felt hurried or pushed. I had a very pleasant experience and feel very comfortable recommending this location and Steve 100%.
  • AA
    AcidRose1521
    Nov 23, 2025
    5.0
    Maxx and Cindy were a great help in upgrading my phone, along with handling the other complicated things we needed to do. Thank you all very much!!
  • PE
    Paul Edmonds
    Oct 31, 2025
    5.0
    Great people great experience. I had the pleasure of working with Reece on a cutover and new phone and you won’t find someone more patient and professional. Verizon, you’ve got an employee in your lineup here.
  • LB
    Laura Burden
    Oct 31, 2025
    5.0
    Recently got a quote from Evan Melvin about switching from AT & T to Verizon. He was very knowledgeable about Verizon products and plans offered. He was even able to save me money if I switch. I will definitely be switching soon.

Frequently Asked Questions About Verizon

What services does Verizon at 1413 Grindstone Plaza Dr offer?

This Verizon store provides wireless sales consulting, helps upgrade devices like iPhone and Samsung Galaxy, offers Verizon plans, wireless accessories, exclusive services, and promotions.

What are the operating hours of Verizon on weekdays?

Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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