Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderCellular Sales
Cellular Sales is Columbia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Columbia connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Many customers praised the helpfulness and knowledge of staff members, particularly Dakota, Molly, and Chris, while others reported negative experiences with unprofessional behavior and lack of assistance.
Sales Practices
Several reviews highlighted issues with misleading information regarding plans and charges, leading to frustration and unexpected costs for customers.
Store Management
Feedback indicated inconsistency in management quality, with some customers experiencing excellent service while others reported unprofessionalism and poor handling of issues.
Wait Times
Customers frequently mentioned long wait times and understaffing, which contributed to dissatisfaction with the service experience.
Product Issues
There were complaints about problems with phone activations and replacements, with some customers feeling their issues were not adequately addressed.
RN
Randal Nelson
Feb 14, 2026
5.0
Isaac was really patient helping me with my phone and he knew the problem solving well and taught me a lot so that I know what to do thanks a lot!!
LS
Laurie Sones
Feb 7, 2026
5.0
We came into Verizon to upgrade our phone service. We were greeted in a friendly manner by Chris and he energetically invited us to join him at a table and proceeded to assist us with our needs. He helped us work through a couple of challenges we were having with our Verizon services, and helped us with our monthly bill to include saving us some costs that were unnecessary that we were paying for. We appreciate his outstanding service!
JR
Joanie Rogers
Feb 3, 2026
5.0
Dakota was amazing! I came in with super limited time and he set me up with an upgraded phone, transfer, AND saved me money on my overall plan. Best experience with Verizon so far!
MK
Matthew Kelley
Feb 2, 2026
5.0
Dakota and Christian are the people!!! They helped me out so much. I truly appreciate all their help. 10/10 could not explain enough how much they helped me out. I recommend every single person to come in and get their help!
MS
Megan Speaks
Feb 2, 2026
5.0
Dakota was incredible! He met me at the door, opened it and from that point on he went above and beyond. He not only answered the question I came in for but saved me money on my internet. This location is fantastic!