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Best Buy

4.0
(2846 reviews)

Business Details

2001 W Worley St, Columbia, MO
65203, United States
(573) 447-3044

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2001 W Worley St, Columbia, MO
65203, United States

Hours

Reviews

4.0
2,846 reviews
5 stars
1,402
4 stars
679
3 stars
359
2 stars
148
1 star
258

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported poor experiences and unprofessional behavior.

Product Availability

Customers appreciated the wide range of electronics available, but some expressed frustration with stock issues and the inability to find specific items.

Repair Services

Repair services received significant criticism, with multiple customers reporting long wait times, poor communication, and unsatisfactory resolutions.

Store Experience

The store layout and organization received mixed reviews, with some customers finding it easy to navigate while others struggled to find assistance.

Delivery Issues

Several customers reported problems with delivery and installation services, citing delays and poor communication from customer service.
  • JB
    Joe Brown
    Feb 16, 2026
    5.0
    Best Buy is a large electronics retailer offering a wide selection of computers, appliances, gadgets, and tech accessories. Stores are clean, organized, and easy to navigate. Staff are knowledgeable and helpful, providing expert advice and assistance. Ideal for tech shopping, troubleshooting, or finding the latest electronic devices.
  • LL
    liz
    Feb 16, 2026
    1.0
    everytime me and my bf go in to get his screen protector changed they completely ignore us, we get looks from workers that are free to help us and they dont.
  • JP
    James Gruender (Passions)
    Feb 15, 2026
    1.0
    Went to get a stereo head unit, asked for help waited 30 min, no one came looked at the cheat sheet found one price was $279 on that sheet took it up to buy rang up $499 should the manger on duty he basically said that was Sony pricing not best buy have a nice day. Go else where
  • DW
    Darrin S Walker
    Jan 31, 2026
    5.0
    Great customer service. Awesome products available, with very knowledgeable staff. They even accept recycling ♻️ electronics.
  • PB
    Pam Bleything
    Jan 21, 2026
    1.0
    I needed an IPhone repair. When I scheduled a time I also told them what was broke and I was traveling 1-3/4 hours. Once I arrived, they stated they do not stock any parts amd it wpuld cost $99 for a diagnosis before they even ordered parts and it would end up being days before I could actually get it fixed Would not verify they’d honor the $219 I was quoted through their chat.(Only way they allowed communication). I was blessed to find somewhere close to home and got it fixed for $25. I will not patronize Best Buy anymore. Done. Scammers and do not care about cuatomers whatsoever.

Frequently Asked Questions About Best Buy

What products and services does Best Buy in Columbia, MO offer?

Best Buy in Columbia offers TVs, computers, appliances, and more with expert advice, same-day pickup, and Geek Squad support.

What are the operating hours of Best Buy in Columbia?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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