Location.com logo
Brand Certified

Verizon

4.7
(696 reviews)

Business Details

(660) 240-0293

About

Cell Phone StoreTCC
TCC Chillicothe, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 714 South Washington Street.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
714 South Washington Street, Chillicothe, MO
64601, United States

Hours

Reviews

4.7
696 reviews
5 stars
625
4 stars
21
3 stars
14
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly Wendee and Kylee, who were frequently mentioned for their excellent service.

Store Environment

The store was noted to be clean and well-stocked, contributing to a positive shopping experience.

Staff Training

Some feedback indicated a need for improved training and hiring practices, as one customer had a notably poor experience with a specific staff member.
  • SE
    Scott Eivins
    Feb 25, 2026
    1.0
    Poor experience. Service rep was the young man with right forearm covered in tattoos. The tat's don't bother me. His lackidasical attitude and poor customer service does. I had a scheduled appointment-thru Verizon online services, to pay my bill. Rep could not either remember my phone number after giving it to him 4x, or was too lazy to write it down. Brought a receipt showing payment, but payment was less than I had paid. Asked for a receipt showing full payment, stated there was a $1.00 service charge for handling a payment in store. This was not mentioned prior to accepting my payment. I asked for a receipt showing the service charge, he stated he couldn't do that. I asked again, stating I need a full receipt, he attempted to write a note on the original receipt. I told him "no, I need a receipt for tax purposes". The emotional weight this young man carries, at least in his dramatic expressions, must be horrible. Perhaps he should consider help, due to the effort it took to walk back and get a new receipt. When he handed me the receipt, he asked me not to come back to this store. I would totally understand this if I was rude, loud, or hateful. Unfortunately, at no time did I raise my voice, become disrespectful, or hateful. Professional the entire time. As this was my first experience with this store, they ultimately lost my business, my agencies business, and sales of the new phones we were purchasing. Very dissapointed in the effort. The store was clean and appeared well stocked. Would definitely invest in some hiring practices and staff coaching.
  • IP
    Imperfect Projects
    Feb 24, 2026
    5.0
    Wendee did a fantastic job with difficult situation. So greatful for her help.
  • JC
    Julie Critten
    Feb 13, 2026
    5.0
    Kylee at Chillicothe Verizon was great help getting me a new phone
  • MK
    Mary Kamp
    Feb 5, 2026
    5.0
    Great store friendly people!
  • EH
    Esther Houston
    Jan 22, 2026
    5.0
    I always go to Kylee for help she’s always been great to me

Frequently Asked Questions About Verizon

What services does Verizon at 714 South Washington Street in Chillicothe offer?

Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, financing, prepaid plans, bill payments, business accounts, and more.

What are the store hours for Verizon in Chillicothe?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

This information is certified by Verizon and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: