Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 17164 Chesterfield Airport Rd in Chesterfield, MO 63005
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
182 reviews
5 stars
143
4 stars
12
3 stars
3
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful during their visits.
Appointment Issues
Several reviews mentioned problems with scheduled appointments, including being turned away despite having a reservation.
Staff Knowledge
Customers frequently highlighted the expertise of staff members in assisting with phone setups and service plans.
Inconsistency
There were complaints about inconsistent service experiences, with some customers reporting excellent service while others faced issues.
Long Wait Times
Multiple reviews noted long wait times for service, suggesting a need for more staff during busy periods.
- DPDenis PhillipsOct 6, 20255.0Great Service! Thank you for the upgrades.
- MEMelissa ElmoreSep 29, 20255.0Shout out to David and Dennis for helping get a new service set up and moving my husband and daughters over to my plan!
- TNTom NapperSep 20, 20255.0Bri did a great job helping us. Knowledgeable, thorough, and patient.
- LMLacey MeschedeAug 31, 20251.0If I could give it zero, would. I scheduled an appointment online, only to arrive and a paper note written on the door, stating they would be closed on Sundays. Bad form Russell’s Cellular. If you’re going to change hours, change the online booking system too. Time is precious and I hate to waste it.
- NSNeil SeltzerJul 17, 20255.0I went into this store asking about any help they could give me in locating my misplaced phone and the manager was incredibly nice and knowledgeable regarding my Android Pixel phone. He helped ping my phone and even left the store temporarily to help me find my phone which was located in the Sams store across the parking lot. I can't say enough about how nice he was and I will definitely visit this store for any cellular needs.
Frequently Asked Questions About Verizon
Where is the Verizon Authorized Retailer Russell Cellular located in Chesterfield, MO?
Russell Cellular is located at 17164 Chesterfield Airport Rd, Chesterfield, MO 63005.
What are the operating hours of Russell Cellular in Chesterfield?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which payment options are accepted at Russell Cellular?
Russell Cellular accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
What brands of mobile devices and accessories does Russell Cellular offer?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG brands for smartphones, tablets, smartwatches, and accessories.
Does Russell Cellular provide in-store pickup or curbside pickup services?
Yes, Russell Cellular offers both in-store pickup and curbside pickup services for customer convenience.
Is Russell Cellular wheelchair accessible?
Yes, Russell Cellular has a wheelchair accessible entrance to accommodate all customers.
What types of wireless services are available at Russell Cellular?
Russell Cellular provides wireless service, mobile service, home phone service, and home internet.
What nearby dining options are available close to Russell Cellular in Chesterfield?
Nearby dining options include Panera Bread, Olive Garden, Saint Louis Bread Co., and LongHorn Steakhouse, perfect for meals before or after your visit.
What nearby automotive services are close to Russell Cellular?
Nearby automotive services include Dobbs Tire & Auto Centers and Country Club Car Wash for your tire, repair, and car wash needs.
Are there any nearby banking or financial services near Russell Cellular?
Yes, FirstCommunity Credit Union and Investment Services at First Community are nearby, useful for customers needing financial services while visiting the area.