Best Buy

4.1
1660 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
178 Thf Blvd, Chesterfield, MO
63005, United States

Hours

Reviews

4.1
1,660 reviews
5 stars
909
4 stars
387
3 stars
141
2 stars
45
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were praised for being helpful, while others were criticized for being rude or unresponsive.

Staff Availability

Customers frequently reported long wait times for assistance and difficulty finding staff to help.

Product Issues

Several customers experienced problems with product availability and service, including delays in repairs and issues with online orders.

Sales Pressure

Many reviews mentioned aggressive sales tactics, with staff persistently pushing for memberships and upgrades, leading to discomfort for customers.

Geek Squad Performance

The Geek Squad received positive remarks for their technical support and assistance, although there were complaints about communication and service delays.
  • KB
    Kurtis Borowiak
    5 days ago
    2.0
    Not what it used to be, staff is not informed and geek squad is a joke.
  • CG
    Charser G.
    Dec 21, 2025
    1.0
    It's ridiculous you can't reach the store directly anymore. Horrible customer service.
  • MN
    Matthew Nieuwendaal
    Dec 21, 2025
    5.0
    Everyone was very helpful.
  • CW
    Caleb Williamson
    Dec 16, 2025
    5.0
    Staff is knowledgeable and willing to help
  • KK
    Katherine (Katie)
    Dec 9, 2025
    5.0
    Andros helped me a lot and I appreciate it! Great worker!

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Chesterfield?

You can shop for TVs, computers, appliances, and more at Best Buy Chesterfield.

What are the store hours for Best Buy Chesterfield?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.